Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan
paid bereavement
Job Description
SSA Group at Greensboro Science Center is a renowned leader in the hospitality industry with over 50 years of experience partnering with cultural attractions to design and deliver exceptional hospitality experiences. SSA Group specializes in integrating admissions, culinary services, and retail ventures with innovative solutions and a human-centric approach to create a seamless and memorable guest journey. The company operates with the principle of 452 Hospitality, emphasizing people, innovation, and operational intelligence to form the foundation of service that leaves a lasting impactful experience for all partners and their communities. As a dynamic and growing hospitality provider, SSA Group values... Show More
Job Requirements
- High school diploma or equivalent
- three years supervisory experience in food service or hospitality
- ability to communicate effectively with general manager and staff
- strong leadership and team building skills
- problem-solving and organizational skills
- ability to multitask and handle detailed planning
- flexibility to work varied hours including nights, weekends, and holidays
- physical ability to stand for extended periods and lift boxes weighing 10-35 lbs
- basic computer skills
- commitment to food safety and hygiene standards
Job Qualifications
- Three years supervisory experience
- strong interpersonal and communication skills
- proven leadership skills with team building and development experience
- exceptional problem-solving and decision-making abilities
- excellent organizational and multitasking capabilities
- adaptability in fast-paced environments
- professional, personable, upbeat, energetic demeanor
- tactful and diplomatic communication skills
- basic computer proficiency
Job Duties
- Deliver warm, welcoming, and memorable experiences for every guest and client
- ensure restaurant is adequately prepped and staffed for daily operations
- oversee kitchen duties including quick service, food safety, quality, and merchandising standards
- maintain safety logs including food temperatures, rotation, and waste
- enforce proper uniform, hygiene, and glove use among staff
- support safety training particularly with knife handling skills
- create daily prep and item lists and delegate tasks
- support operations by filling roles as needed
- maintain cleaning checklists and project plans
- assign duties and coach employees on tasks and guest interactions
- respond efficiently to guest and client feedback and report issues
- train new employees and issue performance reviews
- manage employee performance documentation and attendance reporting
- oversee break and rest break management
- inspect and maintain equipment
- communicate with regional chefs and operations managers about service issues
- collaborate with restaurant supervisors to maintain standards
- ensure compliance with local, state, and federal laws
- maintain a clean, safe, and organized work environment
- uphold company policies and procedures
- perform additional tasks as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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