Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $26.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan
Paid parental leave
Holiday pay
on-demand pay
Employee Discounts
tuition discounts
Job Description
SSA Group has been a trusted partner in the hospitality industry for over 50 years, specializing in creating exceptional guest experiences at cultural attractions. The company integrates admissions, culinary services, and retail operations with innovative solutions and a strong emphasis on human connection to deliver seamless and memorable hospitality journeys. SSA Group's approach, known as 452 Hospitality, focuses on people, innovation, and operational intelligence to craft experiences that leave a lasting impact on guests and the communities they serve. As a company, SSA Group prides itself on being mission-driven, fostering an inclusive and supportive workplace culture, and maintaining a commitment... Show More
Job Requirements
- High school diploma or equivalent
- Minimum three years of supervisory experience in kitchen or food service
- Strong interpersonal and communication skills
- Leadership abilities with team development focus
- Problem solving and decision making skills
- Ability to multitask and remain organized
- Knowledge of food safety and hygiene practices
- Physical ability to stand for extended periods and lift 10-35 lbs
- Willingness to work varied hours including nights weekends and holidays
- Basic computer skills for office functions
Job Qualifications
- Three years supervisory experience
- Strong interpersonal and communication skills
- Proven leadership and team building abilities
- Exceptional problem solving and decision making skills
- Ability to multitask and plan effectively
- Knowledge of safety and hygiene standards
- Experience with employee training and performance management
- Familiarity with local state and federal labor laws
- Computer literacy for basic office functions
- Demonstrated flexibility in fast-paced environments
- Ability to promote inclusivity and diversity
Job Duties
- Live out 452 Hospitality by delivering warm welcoming and memorable experiences for every guest and client
- Ensure restaurant is adequately prepped and staffed (BOH) for daily operation
- Oversee location kitchen duties ensuring quickservice food service safety and quality availability merchandising and guest service standards are met and exceeded
- Manage safety logs including food temperatures rotation and waste
- Ensure proper uniform hygiene handwashing and glove use with staff
- Support SSAfety training with knife handling ensuring proper use of knife and slicers
- Create daily prep and items lists delegating to employees as necessary
- Support operations and fill holes as necessary to ensure smooth service
- Maintain checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- Assign associates to duties coaching through projects daily tasks and guest interaction
- Respond efficiently to guest and client feedback reporting to operations manager to mitigate complaints
- Oversee personnel duties including training new employees issuing performance reviews managing progressive documentation attendance reporting and break management
- Inspect equipment perform routine maintenance and cleaning
- Assist team to ensure timely completion of tasks
- Communicate issues to Regional Executive Chef and Food Service Operations Manager
- Work with restaurant supervisor(s) to ensure location operates to standard
- Comply with local state and federal laws
- Maintain clean safe and organized work environment
- Uphold company policies and procedures
- Perform other tasks as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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