Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,500.00 - $58,500.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) plan with Company Match
Paid parental leave
paid bereavement
on-demand pay program
meal plan
Employee Discounts
Tuition Discount
Holiday pay
Paid sick leave
Job Description
SSA Group has been a pioneering partner in the hospitality industry for over 50 years, specializing in delivering exceptional experiences within cultural attractions. The company integrates admissions, culinary, and retail services to create a seamless hospitality journey focused on operational intelligence, innovation, and meaningful human connections. This unique approach, branded as 452 Hospitality, shapes how the company supports its partners and engages their communities. SSA Group is deeply committed to fostering an environment where staff and guests alike feel valued, supported, and inspired. By aligning hospitality with cultural engagement, SSA offers an enriching workplace and guest experience that goes beyond... Show More
Job Requirements
- Strong interpersonal and communication skills including ability to articulate to General Manager and personnel
- Proven leadership skills with understanding of team building and development
- Exceptional problem solving and decision making skills
- Demonstrates multi-tasking, detail, analytical, planning and leadership skills
- Ability to remain flexible in a fast-paced environment
- Team player with personable, professional, upbeat, and energetic demeanor
- Takes initiative and uses tact and diplomacy
- Computer knowledge and skill level for basic office functions
- Physical ability to stand for extended periods and move and handle boxes weighing 10-35lbs
- Ability to work varied hours including nights, weekends, and holidays
Job Qualifications
- Three years supervisory experience
- Proven leadership skills
- Strong interpersonal communication
- Ability to manage multiple tasks and projects
- Knowledge of safety and hygiene standards
- Experience in training and coaching staff
- Ability to handle guest and client feedback professionally
- Compliance with local, state, and federal regulations
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- Ensure restaurant is adequately prepped and staffed (BOH) for daily operation
- Oversee location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are met and exceeded
- Maintain safety logs including food temperatures, rotation, and waste
- Ensure proper uniform, hygiene, handwashing, and glove use with staff
- Support SSAfety training with knife handling skills and ensure proper use of knives and slicers
- Create daily prep and items lists, delegate as necessary
- Actively support operations and fill holes to ensure smooth service
- Maintain a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- Assign associates to duties and coach them through tasks and guest interactions
- Respond efficiently to guest and client feedback and report to operations manager
- Oversee personnel duties including training, performance reviews, and progressive documentation
- Manage employee attendance and payroll reporting
- Inspect equipment and perform routine maintenance and cleaning
- Assist team in completing tasks timely
- Communicate with Regional Executive Chef and Operations Manager about service or quality issues
- Work with restaurant supervisors to ensure standards
- Comply with all local, state and federal laws
- Perform other necessary tasks
- Maintain a clean, safe, and organized work environment
- Uphold company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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