Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,500.00 - $58,400.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
paid bereavement
on-demand pay
meal plan
Employee Discounts
Tuition Discount
Holiday pay
Paid sick leave
Job Description
SSA Group has been a trusted partner in the hospitality industry for more than 50 years, specializing in creating exceptional experiences for cultural attractions. This innovative company combines admissions, culinary expertise, and retail with human connection to design seamless and memorable guest journeys. The foundation of their service philosophy is known as 452 Hospitality, which focuses on people, innovation, and operational intelligence to create special moments that leave a lasting impact on guests and clients alike. SSA Group is renowned for its commitment to supporting its partners so they can remain mission-focused while offering guests outstanding hospitality experiences.
The Ki... Show More
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Job Requirements
- Strong interpersonal and communication skills including ability to articulate to general manager and personnel
- Proven leadership skills with understanding of team building and development
- Exceptional problem solving and decision making skills combined with ability to be organized
- Demonstrates multi-tasking detail analytical planning and leadership skills
- Demonstrates ability to remain flexible in a fast paced environment
- Ideal candidate is a team player personable professional upbeat and energetic takes initiative uses tact and diplomacy
- Computer knowledge and skill level for basic office functions
- Physical ability to stand for extended periods and move and handle boxes (10-35lbs) as necessary to operation and perform all functions as set forth
- Ability to work varied hours and days including nights weekends and holidays as needed
- Three years supervisory experience
Job Qualifications
- Proven leadership skills with understanding of team building and development
- Strong interpersonal and communication skills including ability to articulate to general manager and personnel
- Exceptional problem solving and decision making skills
- Demonstrates multi-tasking detail analytical planning and leadership skills
- Demonstrates ability to remain flexible in a fast paced environment
- Team player personable professional upbeat and energetic
- Takes initiative uses tact and diplomacy
- Computer knowledge and skill level for basic office functions
- Three years supervisory experience
Job Duties
- Live out 452 Hospitality by delivering warm welcoming and memorable experiences for every guest and client
- Ensure restaurant is adequately prepped and staffed (BOH) for daily operation
- Oversee location kitchen duties ensuring quickservice food service safety and quality availability merchandising and guest service standards are all met and exceeded
- Maintain oversight of safety logs including food temperatures rotation and waste
- Ensure proper uniform hygiene handwashing and glove use with staff
- Support SSAfety training with knife handling skills ensuring all direct reports display proper use of knife and slicers
- Create daily prep and items lists delegating to employees as necessary
- Actively support operations and fill holes as necessary to ensure smooth service
- Maintain a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- Assign associates to duties coaching through projects daily tasks and guest interaction
- Respond efficiently to guest and client feedback reporting to operations manager to mitigate complaints
- Oversee personnel duties including training new employees issuing performance reviews managing progressive documentation reporting attendance and hour discrepancies inspecting equipment routine maintenance and cleaning assisting team to complete tasks
- Communicate with Regional Executive Chef and Food Service Operations Manager regarding issues
- Work with restaurant supervisors to ensure standard operations
- Remain knowledgeable of and supervise according to local state and federal laws
- Maintain a clean safe and organized work environment
- Uphold and demonstrate understanding of company policies and procedures
- Perform other tasks as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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