Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
competitive pay
scholarships
Discounts hub access
flexible scheduling
FREE MEALS during shifts
Employee Life Assistance Program
Health care plans
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
short-term disability
long-term disability
whole life insurance
preferred legal plan
patient planning and advocacy services
Career growth opportunities
Job Description
Smokey Bones is a renowned full-service restaurant chain that has earned its reputation for delivering exceptional barbecue, award-winning ribs, and memorable dining experiences. With 63 locations across 16 states, Smokey Bones has established itself as a trusted name in the casual dining industry. The restaurant offers lunch and dinner service alongside a full bar that features a variety of bourbons and whiskeys, a selection of domestic, import, and local craft beers, and handcrafted signature cocktails. This dynamic combination of flavorful food and expertly curated beverages creates a welcoming environment where guests can enjoy good times with family and friends.Show More
Job Requirements
- Must have previous kitchen management experience in a full-service restaurant with a full bar
- must have computer knowledge including Excel, Windows, and POS systems
- must be results-driven, trustworthy, and team-oriented
- ability to engage and develop team members and coach in adherence to company policies
- must be passionate about the hospitality industry and focused on creating amazing guest and employee experiences
- must be able to stand for 10 hours and lift 50 lbs
- pre-employment screening required including drug test, criminal background check, and verifiable employment references
Job Qualifications
- Previous kitchen management experience in a full-service restaurant with a full bar
- computer knowledge including Excel, Windows, and POS systems
- ability to engage and develop team members and coach adherence to company policies
- passion for the hospitality industry focused on creating amazing guest and employee experiences
- trustworthy and results-driven
- team-oriented mindset
Job Duties
- Coach teammates on how to deliver an excellent guest experience
- coach teammates on how to anticipate, identify, and resolve issues that impact the guest experience
- coach teammates on how actions impact the guest experience and how results indicate the level of guest service provided
- positively interact and visit with guests and solicit feedback
- handle and follow up on guest concerns escalated from the teammate level, escalate to GM and DO as necessary
- ensure the quality of all restaurant facilities by coordinating with General Manager and Director, communicating with vendors, supporting repair or maintenance tasks
- model standards and expected behaviors for restaurant managers and teammates
- model and teach company values and culture
- train new menu items and changes in standards
- write schedules for department staff
- coach teammates on operational excellence, maintenance, and facilities
- motivate teammates to improve performance
- deliver positive and constructive performance feedback and align on disciplinary actions
- develop leadership skills in self and teammates
- establish plans and communicate strategy to General Manager and Management Staff
- measure specific goals to achieve company-accepted inventory levels, sales growth, and guest satisfaction
- communicate areas needing improvement to meet business plan goals
- review sales and trends and initiate programs to grow sales
- learn profit and loss statements, forecasting, and scheduling budgets
- conduct administrative duties in support of restaurant operations and compliance with laws
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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