Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $28.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Supplemental Insurance
Training and Career Development
Tuition Discount
Parental leave
Meal Plan and Employee Discounts
Job Description
SSA Group is a leader in the cultural attractions industry, partnering with zoos, aquariums, museums, and other cultural institutions across the United States to seamlessly integrate dining, retail, admissions, and more. With over 50 years of experience, SSA Group has built a reputation for refining industry best practices while constantly innovating to set new standards. Their core pillars include sustainability, inclusivity, and innovation, all aimed at enhancing the experience for both their partners and the visitors these attractions serve. SSA Group operates with a family-centered approach, emphasizing dedication, love, and customization of solutions tailored specifically for each partner to elevate... Show More
Job Requirements
- High school diploma or equivalent
- physical ability to stand for extended periods and lift 10-35 pounds
- ability to work varied hours including nights, weekends, and holidays
- strong interpersonal and communication skills
- proven leadership skills
- exceptional problem solving and decision making skills
- ability to multitask and stay organized
- flexibility to work in fast-paced environment
- basic computer skills
- commitment to uphold company policies and safety standards
Job Qualifications
- Three years supervisory experience
- strong interpersonal and communication skills
- proven leadership and team-building abilities
- exceptional problem-solving and decision-making skills
- organized with multi-tasking and planning capabilities
- flexible and adaptable in fast-paced environment
- personable, professional, and energetic with initiative and diplomacy
- basic computer knowledge for office functions
- knowledge of food safety and kitchen operations
Job Duties
- Perform SSA EXTRA Guest Service to ensure memorable experience for guests
- ensure kitchen is adequately prepped and staffed for daily operations
- oversee kitchen duties ensuring quickservice, food safety, quality, availability, merchandising, and guest service standards
- maintain safety logs including food temperatures, rotation and waste
- enforce proper uniform, hygiene, handwashing and glove use among staff
- support knife handling safety training and ensure staff compliance
- create daily prep and items lists and delegate tasks
- support operations and fill shifts as necessary
- maintain checklist of cleaning tasks and ongoing projects
- assign duties and coach employees on tasks and guest interaction
- respond efficiently to guest and client feedback and report issues to operations manager
- manage personnel including training, performance reviews and disciplinary documentation
- report attendance and payroll discrepancies
- inspect and maintain equipment
- communicate with Regional Executive Chef and Food Service Operations Manager about service issues
- work with restaurant supervisors to ensure operational standards
- ensure compliance with applicable laws
- maintain clean and safe work environment
- uphold company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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