Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Direct Deposit
Free Meals
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
on the job training
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its high-quality menu offerings and commitment to customer satisfaction. Established with a dedication to providing fresh and delicious food, Wendy's has become a household name in the quick-service restaurant industry. The company prides itself on delivering exceptional service, maintaining food safety standards, and fostering a team-oriented and professional environment for both employees and customers. Wendy's continues to innovate with a core menu complemented by exciting limited-time offerings, all designed to delight every customer who walks through the doors. As a Kitchen Manager at Wendy's, you will play a vital role... Show More
Job Requirements
- High school diploma or GED
- must be 18 years of age
- must be able to pass criminal background check and drug screening
- one or more years of restaurant experience preferred
- ability to multi-task while maintaining composure and give sound advice and direction
- must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus
- must exhibit professionalism, composure and discretion when expediting or resolving all customer related concerns and issues
- ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures
- must be able to stand for prolonged periods of time
- ability and willingness to wear a headset
- physical ability to lift up to 25-50 pounds as necessary, reach, push, pull, bend kneel and stoop
- must be available to report to work promptly and regularly, as well as work all dayparts and days of the week
- may be required to transfer from one location to another and must have the ability to travel to other restaurants as business needs dictate
- must have or be willing to obtain ServSafe certification
Job Qualifications
- High school diploma or GED
- one or more years of restaurant experience preferred
- ability to multi-task while maintaining composure and providing sound advice and direction
- ability to work well in a team environment with strong customer focus
- professionalism, composure and discretion in handling customer concerns
- ability to work accurately in a fast-paced environment involving noise and temperature variations
- physical ability to stand for prolonged periods, lift up to 50 pounds, reach, push, pull, bend, kneel and stoop
- willingness to wear a headset
- availability to work all dayparts and days of the week
- willingness to transfer and travel as needed
- willingness to obtain ServSafe certification
Job Duties
- Training, monitoring and reinforcing food safety procedures to crew members
- acting as Cash Manager as needed including setting up cash registers at open, reconciling cash registers throughout the shift and verifying safe cash at open, close and shift change
- acting as Operations Leader by organizing, overseeing and supervising shifts through execution of the Daily Operations Plan
- performing walk-throughs to ensure the restaurant is ready to open or close and ready for each rush period
- conducting walk-throughs throughout shift focusing on items impacting taste and accuracy
- utilizing flow charts and checklists for complete and timely opens, closes and post-rush activities while maximizing labor efficiency
- working with restaurant management to train, develop and communicate with crew members and Team Trainers through Four Corner Training, team huddles and manager meetings
- leading the kitchen team to ensure quality, production and service standards are met and creating a safe, efficient and professional environment
- monitoring product cooking, labeling, holding and rotation to ensure safe, fresh quality product is served while minimizing waste
- executing shift-specific procedures according to the Daily Operations Plan and assisting management in crew scheduling to exceed customer service standards
- following up and resolving Taste and Accuracy issues indicated in Voice of the Customer reports
- impacting food cost by verifying inventory on truck orders, completing and analyzing daily inventory counts, receiving and entering product credits and transfers, monitoring waste, adjusting forecasts, prep and bin charts and assisting in action plan creation
- checking inventory levels and placing food orders
- executing weekly and positional cleaning schedules by assigning, coaching and following up on cleaning tasks with crew members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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