Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Fixed Shifts
Benefits
competitive salary
quarterly bonuses
Comprehensive orientation
New hire training
Online development classes
generous benefits package
Opportunity for advancement
Job Description
TGI Fridays is an internationally recognized casual dining restaurant chain known for its vibrant ambiance, delicious food, and outstanding customer service. Established with a commitment to delivering a unique dining experience, TGI Fridays has built a reputation worldwide for its high-quality offerings, inclusive work environment, and dedication to employee development. As part of the hospitality industry, TGI Fridays combines an energetic atmosphere with a focus on healthful, freshly prepared dishes, making it a popular destination for guests seeking a lively yet comfortable place to enjoy meals with friends and family. TGI Fridays takes pride in fostering diversity and ensuring an... Show More
Job Requirements
- college coursework with bachelor s degree preferred
- minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- prior experience in purchasing and production
- previous kitchen experience preferred
- must be able to walk and stand during entire shift
- frequent bending and stooping required
- must be able to read and write english
- must be able to hear well amongst loud background noise
- must bring some joy to the job that inspires others
Job Qualifications
- excellent communication skills
- strong customer service skills
- proven leadership and team management ability
- knowledge of food safety and sanitation standards
- ability to manage inventory and control food costs
- experience in staff training and development
- flexible and customer-focused mindset
- ability to work under pressure in a fast-paced environment
Job Duties
- manages operations during scheduled shifts including daily decision-making staff support guest interaction scheduling planning while upholding standards product quality and cleanliness
- maintains an accurate and up-to-date manpower plan of staffing needs prepares schedules and ensures proper staffing for all shifts
- staffs trains and develops hourly team members through ongoing feedback coaching establishment of performance expectations and conducting regular performance reviews
- ensures all newly hired team members complete their appropriate training plan including required paperwork
- frequently interacts with guests to ensure they receive the Fridays Service Style experience and follow up on any issues and complaints
- follows the Bubble Theory to proactively run a shift and anticipate guest needs
- follows the Hamburger Stand Theory ensuring the restaurant and staff are set up for an outstanding shift
- carefully observes kitchen operations and addresses any issues promptly and directly
- identifies operational opportunities to build sales and control costs and develops and implements plans to address them
- manages inventory efficiently accurately and in a cost-effective manner
- ensures food quality by maintaining cleanliness organization storage and sanitation of food products
- coaches and develops talent
- demonstrates responsibility for purchasing receiving and storing food products inspection of local suppliers use of correct products and proper par levels
- fosters open communication with kitchen and FOH staff
- acts as manager on duty in the absence of the general manager overseeing entire restaurant operation
- ensures proper security procedures to protect team members guests and company assets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: