Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
competitive pay
scholarships
Discounts hub access
Free Meals on shifts
Employee Life Assistance Program
Multiple health care plans
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
short-term disability
long-term disability
whole life insurance
preferred legal plan
patient planning and advocacy services
Career growth opportunities
Job Description
Smokey Bones is a renowned full-service restaurant brand that has carved out a distinguished reputation across 63 locations in 16 states. Known for its exceptional barbecue offerings, Smokey Bones delivers award-winning ribs and a vibrant dining experience that keeps guests coming back time and again. The establishment prides itself on serving lunch and dinner complemented by a specialty full bar that boasts a wide selection of bourbons and whiskeys, as well as domestic, import, and local craft beers. Signature handcrafted cocktails add to the diverse drink menu, enhancing the overall guest experience. Guests can enjoy their favorite meals on-site, or... Show More
Job Requirements
- Previous kitchen management experience in a full-service restaurant with a full bar
- computer knowledge including Excel, Windows, POS systems
- results-driven attitude
- trustworthy and team-oriented
- ability to engage and develop team members and coach according to company policies
- passion for hospitality and creating great experiences
- ability to stand for 10 hours continuously
- ability to lift up to 50 lbs
- pre-employment screening including drug test, criminal background check, and reference verification
Job Qualifications
- Previous kitchen management experience in a full-service restaurant with a full bar
- computer knowledge including Excel, Windows, POS systems
- ability to engage and develop team members and coach per company policies
- results-driven, trustworthy, and team-oriented
- passion for hospitality industry and focus on guest and employee experience creation
Job Duties
- Coach teammates on how to deliver an excellent guest experience
- coach teammates on how to anticipate, identify, and resolve issues that impact the guest experience
- coach teammates on how actions impact the guest experience and how results indicate the level of guest service provided
- positively interact and visit with guests and solicit feedback
- handle and follow up on guest concerns escalated from teammates
- ensure the quality of all restaurant facilities by aligning with General Manager and Director and overseeing necessary repairs
- model standards and expected behaviors for managers and teammates
- model and train all new menu items and changes in standards
- write schedules for department staff
- coach teammates on operational excellence and maintenance
- motivate teammates to improve performance
- deliver positive and constructive performance feedback
- develop leadership skills in self and teammates
- establish plans and communicate strategy to management staff
- measure goals to achieve inventory level, sales growth, and guest satisfaction
- communicate performance improvement needs
- review sales trends and initiate programs to grow sales
- learn profit and loss statements and budgeting
- conduct administrative duties in compliance with laws and company policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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