Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
quarterly bonuses
world class training
generous benefits package
Comprehensive orientation
New hire training
continuous online development classes
Job Description
TGI Fridays is a renowned casual dining restaurant brand known for its vibrant atmosphere, flavorful food, and exceptional service. Established with a mission to provide a fun and memorable dining experience, TGI Fridays has built a strong reputation for blending quality ingredients with a welcoming environment that keeps guests coming back. As part of its commitment to excellence, TGI Fridays offers competitive compensation, comprehensive training, and a supportive workplace culture that embraces diversity, inclusion, and continuous professional growth. The company’s generous benefits package and opportunities for advancement make it an attractive employer for those passionate about hospitality and teamwork.
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Job Requirements
- College coursework with Bachelor’s Degree preferred
- Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Must be able to walk and stand during entire shift
- Frequent bending and stooping required
- Must be able to read and write English
- Must be able to hear well amongst loud background noise
- Must bring some joy to the job that inspires others
Job Qualifications
- College coursework with Bachelor’s Degree preferred
- Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Strong communication skills
- Customer service expertise
- Leadership ability
- Ability to train and develop staff
- Basic computer skills
Job Duties
- Manages operations during scheduled shifts including daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
- Maintains an accurate and up-to-date manpower plan of staffing needs
- Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts
- Staffs, trains and develops hourly team members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews regularly
- Ensures all newly hired team members follow and complete their appropriate training plan, including required paper and electronic paperwork
- Frequently interacts with guests to ensure they receive the Fridays Service Style experience
- follow up on any issues and complaints
- Follows the Bubble Theory to proactively run a shift and anticipate guest needs
- Follows the Hamburger Stand Theory, ensuring the restaurant and staff are set up for an outstanding shift
- Carefully observes kitchen operations and addresses any issues promptly and directly
- Identifies operational opportunities to build sales and control costs
- develops and implements plans to address opportunities
- Manages inventory efficiently, accurately, and cost-effectively
- Ensures food quality by maintaining high levels of cleanliness, organization, storage, and sanitation of food products
- Coaches and develops talent
- Demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, correct product use and proper par levels to minimize food waste and optimize food cost
- Fosters open communication with kitchen and front of house staff
- Acts as Manager on Duty in the absence of the General Manager, overseeing the entire restaurant operation
- Ensures proper security procedures are in place to protect team members, guests, and company assets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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