Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive salary
quarterly bonuses
world class training
generous benefits package
Comprehensive orientation
New hire training
continuous online development classes
Job Description
TGI Fridays is a renowned casual dining restaurant chain known for its vibrant atmosphere, handcrafted cocktails, and classic American dishes. Established with a commitment to providing memorable guest experiences, this company has become a global icon in the hospitality industry. With a presence in numerous locations, TGI Fridays embraces diversity and fosters an inclusive work environment built on respect, fairness, and understanding. The company offers world-class training and continuous development opportunities to its employees, equipping them with the skills and knowledge necessary to thrive in a fast-paced, customer-focused environment. TGI Fridays Kitchen Manager is a key leadership role vital to... Show More
Job Requirements
- Must be able to walk and stand during entire shift
- Frequent bending and stooping required
- Must be able to read and write English
- Must be able to hear well amongst loud background noise
- Must bring joy to the job that inspires others
Job Qualifications
- College coursework with a Bachelor's Degree preferred
- Minimum of 2 years experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Strong leadership and communication skills
- Ability to manage a diverse team
- Proficient in inventory control and cost management
- Excellent customer service skills
- Ability to handle guest complaints professionally
- Capability to multitask and work in a fast-paced environment
Job Duties
- Manages operations during scheduled shifts including daily decision-making, staff support, guest interaction, scheduling and planning while upholding standards, product quality and cleanliness
- Maintains an accurate and up-to-date manpower plan of staffing needs
- Prepares schedules and ensures proper staffing for all shifts
- Staffs, trains and develops hourly team members through ongoing feedback, coaching, establishment of performance expectations and regular performance reviews
- Ensures all newly hired team members complete their appropriate training plan including required paperwork
- Frequently interacts with guests to ensure they receive the Fridays Service Style experience and follows up on issues and complaints
- Follows the Bubble Theory to proactively run a shift and anticipate guest needs
- Follows the Hamburger Stand Theory to ensure restaurant and staff are set up for a successful shift
- Observes kitchen operations closely and addresses any issues promptly and directly
- Identifies operational opportunities to build sales and control costs and develops plans to address them
- Manages inventory efficiently, accurately and cost-effectively
- Ensures food quality by maintaining high levels of cleanliness, organization, storage and sanitation of food products
- Coaches and develops talent
- Demonstrates responsibility for purchasing, receiving and storing food products, inspecting suppliers, and minimizing food waste
- Fosters open communication with kitchen and front-of-house staff
- Acts as Manager on Duty in the absence of the General Manager
- Ensures proper security procedures to protect team members, guests, and company assets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: