Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Fixed Shifts
Benefits
competitive salary
quarterly bonuses
world class training
generous benefits package
Comprehensive orientation
continuous online development classes
Opportunity for advancement
Job Description
TGI Fridays is a globally recognized restaurant chain known for its casual dining experience, vibrant atmosphere, and a diverse menu of American cuisine. Founded in 1965, TGI Fridays has grown into a staple in the restaurant industry, offering not just food but a memorable dining experience focused on hospitality and guest satisfaction. The company values diversity and inclusion, fostering an equitable work environment that promotes respect, fairness, and understanding among its employees. With a commitment to providing world-class training and continuous development, TGI Fridays supports professional growth and career advancement within its workforce. The restaurant continuously enhances its service model... Show More
Job Requirements
- College coursework with Bachelor's Degree preferred
- Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Must be able to walk and stand during entire shift
- Frequent bending and stooping required
- Must be able to read and write English
- Must be able to hear well amongst loud background noise
- Must bring some joy to the job that inspires others
Job Qualifications
- College coursework with Bachelor's Degree preferred
- Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Superb communication and customer service skills
- Ability to motivate and develop a high-performing team
- Strong business acumen in inventory management and cost control
- Commitment to food safety and sanitation standards
- Ability to interact with diverse customer base
- Flexible and customer-focused mindset
Job Duties
- Manages operations during scheduled shifts that include daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
- Maintains an accurate and up-to-date manpower plan of staffing needs
- Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts
- Staffs, trains and develops hourly team members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis
- Ensures all newly hired team members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable)
- Frequently interacts with guests to ensure they receive the Fridays Service Style experience
- follow up on any issues and complaints they may have
- Follows the Bubble Theory to proactively run a shift and anticipate guest needs
- Follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding shift
- Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly
- Identifies operational opportunities to build sales and control costs
- develop and implement plans to address opportunities
- Manages inventory efficiently, accurately, and in a cost-effective manner
- Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products
- Coaches and develops talent
- Demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products and proper par levels to minimize food waste and optimize food cost
- Fosters open communication with kitchen and FOH staff
- In the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation
- Ensure proper security procedures are in place to protect team members', guests' and Company assets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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