Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,100.00 - $61,100.00
Work Schedule
Flexible
Benefits
competitive salary
quarterly bonuses
world class training
generous benefits package
Comprehensive orientation
continuous online development classes
Opportunity for advancement
Job Description
TGI Fridays is a renowned global restaurant chain known for its vibrant atmosphere, quality casual dining, and a commitment to delivering exceptional guest experiences. Established in 1965, TGI Fridays has grown to become one of the most iconic brands in the casual dining sector, celebrated for its innovative food and drink offerings as well as its engaging customer service. The company embraces diversity and fosters an inclusive work environment built on respect, fairness, and understanding, ensuring that every team member feels valued and empowered. With a strong focus on employee development, TGI Fridays offers world-class training, comprehensive orientation, and continuous... Show More
Job Requirements
- College coursework with Bachelor’s Degree preferred
- Minimum of two years of experience as a restaurant manager preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Ability to walk and stand during entire shift
- Frequent bending and stooping required
- Ability to read and write English
- Ability to hear well amidst loud background noise
- Positive attitude that inspires others
Job Qualifications
- College coursework with Bachelor’s Degree preferred
- Minimum of two years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Superb communication and customer service skills
- Ability to motivate and develop a high-performing team
- Business acumen to manage inventory and control costs
- Ability to connect with a diverse customer base
- Skills to handle guest interactions effectively
- Flexible and customer-focused mindset
Job Duties
- Manages operations during scheduled shifts including daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
- Maintains an accurate and up-to-date manpower plan of staffing needs and prepares schedules ensuring proper staffing for all shifts
- Staffs, trains and develops hourly team members through ongoing feedback, coaching, establishment of performance expectations and regular performance reviews
- Ensures all newly hired team members complete their appropriate training plans including required paperwork
- Frequently interacts with guests to ensure they receive the Fridays Service Style experience and follows up on any issues or complaints
- Follows the Bubble Theory to proactively run shifts and anticipate guest needs
- Follows the Hamburger Stand Theory to ensure the restaurant and staff are prepared for outstanding shifts
- Observes kitchen operations closely and addresses any issues promptly
- Identifies operational opportunities to build sales and control costs, developing and implementing plans accordingly
- Manages inventory efficiently, accurately and cost-effectively
- Ensures food quality by maintaining high levels of cleanliness, organization, storage and sanitation of food products
- Coaches and develops talent among team members
- Responsible for purchasing, receiving, and storing food products, inspecting suppliers and managing par levels to minimize food waste and optimize costs
- Fosters open communication with kitchen and front-of-house staff
- Acts as Manager on Duty in absence of General Manager, overseeing entire restaurant operations including security procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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