Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $37,700.00 - $60,500.00
Work Schedule
Flexible
Benefits
competitive salary
quarterly bonuses
world class training
generous benefits package
Comprehensive orientation
continuous online development classes
Opportunity for advancement
Job Description
TGI Fridays is a renowned casual dining restaurant chain that has established itself as a favorite destination for guests seeking a vibrant dining experience paired with delicious food and exceptional service. Known for its lively atmosphere and commitment to guest satisfaction, TGI Fridays prides itself on delivering the signature Fridays Service Style, which emphasizes friendliness, quality, and consistency. The company fosters diversity and inclusion within its workforce, cultivating an environment where respect, fairness, and understanding are core values. Employees at TGI Fridays benefit from comprehensive orientation and continuous development through world-class training programs, online courses, and opportunities for career advancement.... Show More
Job Requirements
- Must be able to walk and stand during entire shift
- Frequent bending and stooping required
- Must be able to read and write English
- Must be able to hear well amongst loud background noise
- Must bring some joy to the job that inspires others
Job Qualifications
- College coursework with Bachelor's Degree preferred
- Minimum of 2 years of experience as restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Superb communication and customer service skills
- Ability to connect with diverse customer base
- Proven leadership and team development skills
Job Duties
- Manages operations during scheduled shifts including decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
- Maintains accurate and up-to-date manpower plan of staffing needs, prepares schedules and ensures proper staffing for all shifts
- Staffs, trains and develops hourly team members through ongoing feedback, coaching, establishment of performance expectations and conducting regular performance reviews
- Ensures all new hires follow and complete appropriate training plans, including required paperwork
- Frequently interacts with guests to deliver the Fridays Service Style experience and follow up on issues and complaints
- Follows the Bubble Theory to proactively run shifts and anticipate guest needs
- Applies the Hamburger Stand Theory to prepare the restaurant and staff for outstanding shifts
- Observes kitchen operations, promptly addressing issues out of alignment
- Identifies operational opportunities to increase sales and control costs and develops plans to address them
- Manages inventory efficiently and cost-effectively
- Maintains high levels of food quality, cleanliness, organization, storage and sanitation
- Coaches and develops team talent
- Responsible for purchasing, receiving and storing food products, inspecting suppliers, ensuring use of correct products and maintaining proper par levels to minimize waste
- Fosters open communication between kitchen and front-of-house staff
- Acts as Manager on Duty in absence of General Manager overseeing restaurant operations and security protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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