Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
competitive salary
quarterly bonuses
world class training
generous benefits package
Comprehensive orientation
Continuous online development
Opportunity for advancement
Job Description
TGI Fridays is a renowned American restaurant chain that has been a staple in the casual dining industry for decades. Known for its vibrant atmosphere, signature dishes, and exceptional service, TGI Fridays focuses on creating memorable dining experiences for guests from all walks of life. As a restaurant that places high value on diversity and inclusion, TGI Fridays fosters a work environment built on respect, fairness, and understanding. Employees at TGI Fridays benefit from comprehensive orientation programs, continuous online training, and opportunities for career advancement, ensuring they grow alongside the company while delivering impeccable service and quality to every patron.Show More
Job Requirements
- Must be able to walk and stand during entire shift
- Frequent bending and stooping required
- Must be able to read and write English
- Must be able to hear well amongst loud background noise
- Must bring some joy to the job that inspires others
- Ability to work flexible hours including weekends and holidays
- Physical stamina to handle kitchen environment
Job Qualifications
- College coursework with Bachelor's Degree preferred
- Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Superb communication and customer service skills
- Ability to motivate and develop a team
- Strong business acumen with inventory management skills
- Ability to work in a fast-paced environment
- Flexible and customer-focused mindset
- Leadership skills to drive employee performance and engagement
Job Duties
- Manages operations during scheduled shifts that include daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
- Maintains an accurate and up-to-date manpower plan of staffing needs
- Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts
- Staffs, trains and develops hourly team members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis
- Ensures all newly hired team members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable)
- Frequently interacts with guests to ensure they receive the Fridays Service Style experience
- follow up on any issues and complaints they may have
- Follows the Bubble Theory to proactively run a shift and anticipate guest needs
- Follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding shift
- Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly
- Identifies operational opportunities to build sales and control costs
- develop and implement plans to address opportunities
- Manages inventory efficiently, accurately, and in a cost-effective manner
- Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products
- Coaches and develops talent
- Demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products and proper par levels to minimize food waste and optimize food cost
- Fosters open communication with kitchen and FOH staff
- In the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation
- Ensure proper security procedures are in place to protect team members', guests' and Company assets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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