Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health insurance stipend
Paid Time Off
Professional Development
Paid training
Free Meals
Uniform allowance
Tuition scholarships
team events
Group outings
401k
Profit sharing
Job Description
Chick-fil-A Westborough and Marlborough are distinguished members of the well-known Chick-fil-A restaurant chain, which is celebrated for its dedication to exceptional customer service, food quality, and community involvement. As part of this thriving brand, these locations strive to deliver a superior dining experience through their commitment to the company’s Vision, Mission, and Values, ensuring that guests receive crave-worthy menu items in a safe and welcoming environment. Chick-fil-A is renowned not only for its delicious food but also for its culture of respect, integrity, and continuous improvement, which has cultivated a loyal customer base and a strong workforce dedicated to excellence.Show More
Job Requirements
- Ability to lift and carry at least 40 lbs
- Ability to bend, reach, twist, climb ladder, and stand for long periods of time
- Open availability including Fridays and Saturdays
- Work a minimum of 40 hours per week with overtime ability
- Valid driver’s license and reliable transportation
- Must be age 18 or older
- Must be authorized to work in the US
Job Qualifications
- ServeSafe certified or ability to pass the test if administered by employer
- Allergen certified
- Experience coaching or leading kitchen or back of house teams
- Knowledge of food safety procedures and standards
- Strong communication and leadership skills
- Ability to work collaboratively with management and team members
- Experience with scheduling, planning, and documentation
- Familiarity with LEAN365 or production efficiency practices
- Ability to troubleshoot and solve operational issues
- Passion for maintaining high food quality and safety standards
Job Duties
- Lead kitchen team to maintain a food safe environment that consistently delivers crave-able food in a timely manner which meets or exceeds Chick-fil-A quality requirements
- Coach the behaviors of the kitchen and back of house team including assistant kitchen manager, team leaders, team members, and trainers
- Ensure guests are served under 4 minutes without compromising accuracy, team and food safety
- Maintain attention to detail ensuring preparation and production procedures follow Chick-fil-A brand standards
- Execute systems including JOLT checklist to maintain a refreshingly clean environment
- Maintain a work environment promoting food safety with top 10 percent Board of Health inspection and GOOD SAFE evaluation
- Collaborate daily with assistant kitchen manager and general manager to ensure maximum productivity and troubleshoot issues
- Support LEAN365 production and waste management practices
- Provide daily coaching, evaluation, accountability, and feedback for kitchen team leaders and members
- Lead and execute formal annual feedback, review process, and training plans for team members and semi-annual for assistant KM and kitchen team leaders
- Develop assistant kitchen manager, team leaders, and trainers consistently and deliberately
- Update kitchen goal boards and monitor monthly performance on CFA operating metrics
- Communicate kitchen goals to BOH team effectively
- Work with assistant kitchen manager to ensure proper coverage for business needs
- Lead kitchen with enthusiasm and passion while upholding Chick-fil-A food safety and brand standards
- Execute 4-step progressive discipline policy
- Allocate a minimum of 5 hours a week to planning, scheduling, documenting, and other responsibilities in collaboration with assistant kitchen manager and/or general manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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