Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
competitive salary
quarterly bonuses
World-class training
generous benefits package
Comprehensive orientation
continuous online development classes
Opportunity for advancement
Job Description
TGI Fridays is a globally recognized casual dining restaurant chain known for its energetic atmosphere, delicious menu, and commitment to delivering an exceptional guest experience. Founded in 1965, TGI Fridays has grown to become a leader in the hospitality industry with locations across the United States and internationally. The company prides itself on embracing diversity and fostering a work environment built on respect, fairness, and inclusion. Employees benefit from world-class training programs, comprehensive orientation, ongoing development classes, and opportunities for career advancement within the organization. TGI Fridays supports its team members with competitive salaries, quarterly bonuses, and a generous benefits... Show More
Job Requirements
- College coursework with Bachelor's Degree preferred
- Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Must be able to walk and stand during entire shift
- Frequent bending and stooping required
- Must be able to read and write English
- Must be able to hear well amongst loud background noise
- Must bring some joy to the job that inspires others
Job Qualifications
- Bachelor's degree preferred
- Minimum of 2 years experience as a restaurant manager with extensive knowledge of operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Strong communication and customer service skills
- Ability to lead and develop teams effectively
- Knowledge of food safety and sanitation standards
- Ability to manage inventory and control costs
- Flexible and customer-focused mindset
Job Duties
- Manages operations during scheduled shifts including daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
- Maintains an accurate and up-to-date manpower plan and prepares schedules ensuring proper staffing for all shifts
- Staffs, trains and develops hourly team members through feedback, coaching, setting performance expectations and conducting performance reviews
- Ensures all new team members complete their training plans including required paperwork
- Frequently interacts with guests to ensure they receive outstanding service and addresses any issues or complaints
- Follows operational theories to proactively run shifts and anticipate guest needs
- Observes kitchen operations and promptly addresses issues
- Identifies opportunities to build sales and control costs and develops plans to address them
- Manages inventory efficiently and cost-effectively
- Ensures food quality by maintaining cleanliness, organization, storage and sanitation standards
- Demonstrates responsibility for purchasing, receiving, and storing food products while minimizing waste
- Fosters open communication between kitchen and front-of-house staff
- Acts as Manager on Duty in absence of General Manager overseeing entire restaurant operations
- Ensures proper security procedures to protect team, guests and company assets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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