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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.01
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Employee Meal Plan
Employee parking
Job Description
SSP America operates multiple restaurants located within the Bradley International Airport, providing travelers and airport staff with delicious food options and exceptional service. As a well-established leader in the food service industry, SSP America is committed to creating enjoyable dining experiences across a variety of culinary concepts, ranging from quick service to more upscale dining options. The company prides itself on its ability to blend quality, efficiency, and customer satisfaction in a fast-paced environment. With a strong presence in airport locations nationwide, SSP America is dedicated to delivering fresh, flavorful food and friendly service to diverse customer groups while ensuring... Show More
Job Requirements
- Six months experience working in food service environment
- High school diploma preferred
- Ability to read, speak, and understand the English language to communicate with guests
- Ability to remember, recite, and promote the variety of menu items
- Ability to stand and work in confined spaces for long periods of time
Job Qualifications
- Six months experience working in a food service environment
- High school diploma preferred
- Ability to read, speak, and understand the English language to communicate with guests
- Ability to remember, recite, and promote the variety of menu items
- Ability to stand and work in confined spaces for long periods of time
Job Duties
- Work in collaboration with the culinary team members to create a positive guest experience by ensuring guest orders are completed accurately, on-time, and to quality standards
- Understand that our guest is the number one priority
- Verify orders are being tended to by the culinary team in a timely manner and in accordance with exceptional guest service
- Effectively communicate with the front of the house staff on the status of the guest orders received
- Effectively communicate with the culinary team on any issues that need to be addressed and give regular status updates on orders placed
- Act as liaison between the front of the house and back of the house operations in addressing service and guest concerns
- Assist in the preparation of dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee before serving to the guest, as needed or required
- Monitor the Kitchen Display System and expedite or prioritize orders based on where they are in queue
- Assist in maintaining a clean and safe back of the house operation
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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