Dairy Queen logo

Kitchen Crew Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.75 - $15.50
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Work Schedule

Flexible
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Benefits

fun work environment
team-oriented culture
opportunities for growth
Employee Discounts
Training and development programs
flexible scheduling

Job Description

Dairy Queen is a globally recognized brand known for its delicious treats and exceptional customer service, operating as a prominent franchise system. This opportunity is offered by a franchisee, an independent business owner operating under the Dairy Queen brand, distinct from American Dairy Queen Corporation or International Dairy Queen, Inc. Each franchisee independently manages employment decisions including hiring, wages, and work hours. At this particular Dairy Queen location, the focus is on creating positive, memorable experiences for all customers, referred to affectionately as fans. They pride themselves on fostering a fun and fast-paced environment where energetic, passionate employees thrive. The ideal candidate is someone who embraces leadership, accountability, and ownership in their role, always striving to deliver exceptional fan first service with enthusiasm and professionalism.

As a team member here, your role goes beyond typical fast-food duties. You will be a brand ambassador, showcasing a genuine passion for excellence while ensuring each customer’s experience is unique and enjoyable. Your daily responsibilities will include preparing high-quality food products while adhering strictly to health and safety standards, welcoming and interacting positively with fans, solving issues calmly and effectively, and working cooperatively within a supportive team environment. Additionally, you will contribute to maintaining a clean, safe, and inviting restaurant atmosphere that aligns with the high standards Dairy Queen is known for. This position offers an engaging work environment where fun and professionalism intersect, making it an excellent opportunity for individuals who enjoy working under pressure while maintaining a positive attitude and delivering top-tier customer service.

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Quickly and accurately prepare food products following restaurant, health, and safety standards
  • Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
  • Complete assigned preparation work for stocking and setting up grill area
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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