Kitchen Crew Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.75 - $15.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

fun work environment
team-oriented culture
opportunities for growth
Employee Discounts
flexible scheduling
Training and Development
positive and supportive management

Job Description

This job opportunity is with a franchisee of the Dairy Queen® system, which operates independently from American Dairy Queen Corporation or International Dairy Queen, Inc. Each franchisee is a separate business owner responsible for all employment decisions including hiring, wage setting, and other employee-related matters. As a global brand, Dairy Queen® is known for its delicious soft-serve ice cream treats and fast food offerings, maintaining a loyal fan base through its commitment to quality and exceptional service.

The Dairy Queen franchisee that you would be applying with values a vibrant, energetic team dedicated to creating positive fan experiences. The company prides itself on fostering an environment that is fun, fast-paced, and customer-centric. Employees are expected to be passionate brand ambassadors who not only deliver great food but also memorable service moments that enhance the fan’s visit. This role requires strong interpersonal skills, an upbeat attitude, and a genuine desire to create smiles and positive stories every day.

The position focuses heavily on customer interaction where employees warmly greet fans, strive to exceed expectations, and provide fan-first service through timely, accurate, and quality order fulfillment. Preparing food products according to strict health and safety guidelines is a key responsibility, as is safely operating restaurant equipment such as grills and fryers. Team members are also expected to resolve customer concerns calmly and professionally, embodying Dairy Queen’s standards for service recovery.

Beyond the operational aspects, this role demands teamwork and a cooperative spirit, with an emphasis on maintaining a clean, positive, and safe environment for both fans and co-workers. Employees must consistently demonstrate accountability, leadership, and ownership in their duties, contributing to a harmonious and efficient workplace.

If you thrive in dynamic settings, enjoy engaging with customers, and have a passion for excellence, this Dairy Queen franchise offers a rewarding opportunity where your efforts are valued and your positive attitude is celebrated. The job provides a platform to develop important skills in customer service, food handling, and teamwork within a supportive and reputable brand framework. Joining this team means being part of a storied brand dedicated to creating great memories through excellent food and outstanding service.

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • Positive attitude and ability to engage with customers
  • Strong communication skills
  • Ability to work under pressure in a fast-paced environment
  • Basic knowledge of food safety practices
  • Willingness to learn and grow within the brand
  • Teamwork and cooperative mindset
  • Ability to handle multiple tasks efficiently

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Quickly and accurately prepare food products following restaurant, health, and safety standards
  • Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
  • Complete assigned preparation work for stocking and setting up grill area
  • Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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