Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.25 - $28.25
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career Development
Job Description
Roche Bros. is a family-owned supermarket chain known for its commitment to quality, exceptional customer service, and community involvement. Established with a vision to provide fresh, high-quality food products and an unparalleled shopping experience, Roche Bros. has grown to become a trusted name in the grocery industry across various locations. The company prides itself on fostering a supportive work environment that values teamwork, integrity, and innovation, making it a preferred employer for professionals seeking to develop their careers in retail and food service sectors.
The Kitchen Department Manager Assistant role at Roche Bros. is an essential position designed t... Show More
The Kitchen Department Manager Assistant role at Roche Bros. is an essential position designed t... Show More
Job Requirements
- Must be 18 years of age with High School diploma or equivalent
- Successful experience in kitchen operation (i.e., merchandising, ordering, inventory, and pricing)
- Complete training in kitchen operation
- 3-5 years of professional cooking experience in the food industry
- Ability to display initiative and work with limited supervision
- Must be Servsafe certified
- Computer skills in e-mail retrieving and sending
- basic word document skills
- Must be able to read, write, speak, and understand English, with the ability to follow instructions
- Ability to work a schedule based on the business needs of the store location
- Authorized to work within the U.S.
Job Qualifications
- Must be 18 years of age with High School diploma or equivalent
- Successful experience in kitchen operation (i.e., merchandising, ordering, inventory, and pricing)
- Complete training in kitchen operation
- 3-5 years of professional cooking experience in the food industry
- Servsafe certified
- Computer skills in e-mail retrieving and sending
- basic word document skills
- Must be able to read, write, speak, and understand English with ability to follow instructions
- Ability to work a schedule based on business needs of the store
- Authorized to work within the U.S.
Job Duties
- Provide an open door atmosphere conducive to high associate morale and excellent customer service
- Commit to the golden rule and work with other associates to build a strong kitchen team
- Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner
- Possess good communication skills and the ability to conduct and facilitate department meetings
- Ensure all new department associates receive proper review and training regarding job descriptions, goals and objectives
- Ensure fair and consistent treatment in administering discipline to promote high associate morale
- Responsible for assisting the department manager with inventory, security and expense control of the department
- Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry (i.e., scheduling/labor laws, dress code, sanitation regulations, etc.)
- Resolve customer complaints to the full satisfaction of the customer
- Ensure the department is merchandised in accordance with the needs of the community
- Guarantee the best-trained kitchen team in the industry
- Train and develop associates in accordance with company policy and procedures
- Individual and department completion of the onboarding/e-learnings and checklist within 30 days of hire/entering department
- Order, receive, unload and store deliveries
- store, price, date, rotate, and stock product and prepare product for display and sale
- Keep all kitchen products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out)
- Effectively control proper storage limiting shrink and damaged goods
- Achieve and maintain department's merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.)
- Assist the department manager with planning work schedules and breaks
- achieve payroll consistently by scheduling within budget
- Ensure all wage and hour policies and regulations are adhered to, maintain accurate records, and respond timely to all location mail, reports, and records
- Monitor cooler and display area temperature to ensure product quality
- report refrigeration failure immediately
- Offer product samples, answer product questions, and offer assistance in finding or suggesting product
- Prepare special orders that are requested by customers
- Helping minimizing all department expenses without compromising department conditions or customer service level (i.e., payroll, supplies, insurance cost)
- Delegate and use initiative, ingenuity and good judgment to act on opportunities and solve problems
- Ensure compliance with company policies and procedures, thus compliance with all state and federal laws applicable to our industry (i.e., labor/scheduling laws, dress code, sanitation regulations, etc.)
- Guarantee outstanding product quality and presentation through cooperation with store manager, merchandisers, and buyers
- Ensure that company standards of safety, proper food handling practices, sanitation and productivity are achieved
- Practice the Cleaner’s Creed and proper sanitation procedures
- Ensure sales and work area are swept clean, orderly, and free from safety hazards
- report hazards to management
- Exercise proper safety practices when lifting, moving product, and using equipment
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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