Kitchen and Hospitality Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.00 - $40.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible Schedule
Job Description
Sacred Heart Retreat House, operated by the Carmelite Sisters of the Most Sacred Heart of Los Angeles, is a revered spiritual organization dedicated to providing retreats, formation, and hospitality services in alignment with their mission to bring people closer to the Heart of Jesus. Celebrating 90 years of dedicated service within the Los Angeles Archdiocese, the Carmelite Sisters focus on apostolic work across health care, education, and spiritual retreats, fostering a community rooted in joy, authenticity, and total givenness within a family spirit. Sacred Heart Retreat House offers a serene environment where women religious, laity, and priests can receive spiritual... Show More
Job Requirements
- High school diploma
- Five years related experience
- ServSafe Manager certificate required within 30 days of hire
- Must obtain Virtus certification after employment
- Ability to inspire trust and engage in healthy conflict
- Ability and willingness to work as individual, team member, and leader
- Maintains confidentiality
- Ability to prioritize and move multiple projects forward
- Excellent written, verbal, and interpersonal skills
- Positive attitude and respect for everyone
- Willingness and ability to adjust to changing conditions or priorities
- Good working knowledge of Microsoft Office 365
- Working knowledge of Salesforce
- Knowledge of basic practices and principles of organization, planning, records management, and general office administration
- Report to Operations Manager regarding accountability
- Knowledge of and practice all safety policies and procedures
- Ability to sit and/or work on computer or stand for extended periods
- Subject to frequent interruptions
- Ability to travel locally as needed
- Ability to work evenings and weekends
- Ability to move intermittently throughout workday
- Ability to see and hear or use prosthetics for these senses
- Ability to push, pull, move minimum 25 pounds a distance of 50 feet
- Ability to lift and/or carry minimum 25 pounds and lift to height of 5 feet
Job Qualifications
- High school diploma
- Five years related experience
- ServSafe Manager certificate within 30 days of hire
- Ability to inspire trust and engage in healthy conflict
- Ability and willingness to work as individual, team member, and leader
- Maintains confidentiality
- Ability to prioritize multiple projects and stay organized
- Excellent written, verbal, and interpersonal skills
- Positive attitude and respect for everyone
- Willingness and ability to adjust to changing conditions or priorities
- Good working knowledge of Microsoft Office 365 including Word, Excel, Teams
- Working knowledge of Salesforce
- Knowledge of basic practices and principles of organization, planning, records management, and general office administration
- Ability to communicate mission effectively
- Experience reporting to management on accountability and operational matters
Job Duties
- Menu planning, cooking, and overall food service in collaboration with dietary team
- Maintaining inventory and ordering raw food and supplies within specified budget
- Ensure that all food is properly cooked, held, stored, and served for optimal quality safety and palatability according to regulatory requirements at all times
- Make periodic and regular inspections to observe quality of food preparation and service, food appearance, and cleanliness and sanitation of production and service areas and equipment
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Coordinate all training and in-service activities for kitchen and service employees to ensure adherence to all dietary, safety and sanitation guidelines and best practices including the identification and analysis of training needs and the design and implementation of programs to address these deficiencies
- Develop recipes and portion specifications in accordance with consumer tastes, nutritional needs, product specifications, ease of preparation, established procedures, and budgetary constraints
- Ensure cleanliness of entire kitchen area, including pantry, walk-in freezer and walk-in refrigerator, pots and pans, and dishwashing room
- Keep records required by government agencies regarding sanitation or food subsidies
- Maintain food and equipment inventories and keep inventory records
- Arrange for equipment maintenance and repairs, and coordinate related services as needed
- Lead of overall hospitality for Retreatant Dining Room, Priest's Dining Room and other events on campus
- Ensure food is completely ready to serve at established meal times
- Oversee proper set-up of dining room/eating areas, ensuring the buffet line is clean and presentable
- Oversee efficient clean-up of dining areas as it relates to food and beverages
- Establish standards for personnel performance and customer service
- Point person for volunteers as needed
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Perform other work-related duties as assigned by Operations Manager
- Provides exceptional customer service to all guests, retreatants, volunteers, and visitors
- Meets weekly with Operations Manager and submits a weekly report of any significant changes or updates in departmental needs
- Communicates to all departments any changes or updates to the functions within your department
- Schedule staff hours and assign duties
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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