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Wayfair

Kitchen & Bath Sales Department Supervisor

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $27.00 - $1.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
financial benefits
employee discount
Paid Time Off
Flexible Schedule
quarterly bonuses
Career development opportunities

Job Description

Perigold, renowned as the destination for luxury home furnishings and design, is embarking on an exciting new chapter by opening its first physical retail stores in Houston, TX. Established in 2017, Perigold is known for offering an unmatched selection of the world’s premier design brands, presenting unique pieces that cater to every style and space in the home. The brand is recognized for its commitment to quality, providing luxury products across various categories such as furniture, decor, housewares, and home improvement. Coupled with their unique offerings, Perigold stands out by delivering exceptional customer experiences including free white-glove delivery and a... Show More

Job Requirements

  • High school diploma or equivalent
  • 2-5 years experience motivating a sales team
  • Prior leadership or trainer experience preferred
  • Understanding of luxury design principles
  • Knowledge in appliance fitting and specifications
  • Strong customer service focus
  • Ability to manage and inspire a team
  • Proficiency in relevant software applications
  • Excellent communication and organizational skills
  • Availability to work varied shifts including mornings, nights, weekends, and holidays
  • Physical ability to stand, walk, climb, balance, stoop, kneel, crouch, crawl and lift up to 50 lbs

Job Qualifications

  • 2-5 years experience motivating a team to achieve sales goals, preferably as a store leader or trainer
  • Understanding of luxury design
  • Experience with appliance fitting and specifications
  • Passion for great customer service and a drive to exceed sales targets
  • Strong organization, self-motivation, communication and relationship management skills
  • Ability to handle customer escalations and demonstrate professional maturity
  • Ability to learn details of a vast product catalog
  • Demonstrated ability to work within a team sales environment
  • Technical acumen to learn necessary software
  • proficiency in Google Suites and/or Microsoft Office applications preferred
  • Track record of thriving in a fast paced and changing environment, with an ability to adapt and grow
  • Flexibility availability including mornings, nights, weekends, some holidays

Job Duties

  • Maintain luxury experience standards by providing an authentic, inviting guest experience that exemplifies our commitment to customer satisfaction and passion for luxury design
  • Collaborate with General Contractors on design implementation in client spaces
  • Understand and deliver on the compatibility of appliances within client spaces
  • Work with the Assistant Store Manager - Sales to attract, hire, coach, and retain top-performing talent for the Sales team, in alignment with business priorities and cultural norms
  • Be a strong visible presence in the designated work area to drive sales and strong guest service
  • Provide brand and product information to support guest purchase inquiries
  • Support store leaders in development and execution of training to build product specialist team knowledge of our product, selling, guest service, operations, visual, and other aspects of their roles
  • Deliver against individual and team sales and service KPIs, productivity standards and store goals
  • Collaborate with the Design team, generating and referring leads as appropriate or supporting product inquiries coming from the design process
  • Lead the use of design tools, CRM software and client accounts for consistent guest experience and record keeping
  • Master selling essentials, sales analytics tools, and other training resources to educate the team on our wide array of product assortment
  • Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments to ensure the sales-floor is adequately stocked
  • Maintain visual standards of the store, per home office directive
  • Work with the Guest Experience team to ensure the store meets visual, replenishment, cleanliness, safety and back of house standards during floor leadership shifts
  • Engage in a high energy and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations
  • Perform key holder and Manager On Duty duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.