Kissel Uptown Oakland Unbound Collection - Front Desk Assistant Manager OEM
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $67,000.00 - $72,000.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan
Job Description
Aimbridge Hospitality is a premier global leader in third-party hotel management dedicated to creating unforgettable guest experiences. They pride themselves on cultivating warm, efficient, and hospitable environments in every property they manage, ensuring guests feel right at home from the moment they step through the doors. Among their impressive portfolio, Kissel Uptown Oakland stands out as a beacon of timeless luxury and cultural vibrancy located in the heart of Oakland's Uptown district. This iconic hotel masterfully blends grand Beaux-Arts architecture with the lively spirit of a contemporary arts and entertainment community, backed by a history of innovation and creativity that... Show More
Job Requirements
- Education of a two-year college degree or higher
- Minimum three years of relevant work experience
- Ability to work overtime as per OEM status
- Good communication and organizational skills
- Certification in Food Handlers, Alcohol Awareness, CPR, and First Aid as required
- Problem-solving skills
- Ability to maintain composure under stress
Job Qualifications
- Two-year college degree with minimum three years related experience or four-year degree with at least one year related experience
- Progressive hotel or related field experience for three to five years
- Supervisory experience in hospitality preferred
- Effective under high-pressure situations
- Knowledge of hotel management systems and technology
- Strong interpersonal and leadership skills
Job Duties
- Greet guests warmly and provide excellent customer service
- Motivate, coach, and guide front desk staff
- Handle guest concerns and resolve issues promptly
- Manage room revenue and occupancy rates
- Maintain operational standards and ensure smooth front office operations
- Oversee front desk administrative and financial tasks
- Ensure compliance with safety and certification requirements
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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