Evolution Hospitality

Kissel Uptown Oakland Unbound Collection - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
Disability income coverage
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Kissel Uptown Oakland is a distinguished hotel nestled in the heart of Uptown, Oakland's most vibrant and eclectic arts and entertainment district. This elegant property beautifully combines timeless luxury with a celebration of Oakland's rich history and innovative spirit. Housed in a restored Beaux-Arts architectural masterpiece, the hotel features towering columns, locally commissioned artworks, bold décor, and abundant natural light. Guests at Kissel Uptown Oakland enjoy proximity to iconic landmarks such as the Fox Theater, diverse dining options, entertainment venues, shopping, and gathering spaces that attract the city's creatives, innovators, and cultural mavericks. The hotel's location and design make it... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office
  • strong communication skills
  • ability to multitask effectively
  • customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • prior experience in hotel or related hospitality field preferred
  • familiarity with hotel management software
  • proficient in Microsoft Office suite
  • excellent communication and interpersonal skills
  • strong multitasking and problem-solving abilities
  • ability to work in a fast-paced environment

Job Duties

  • Provide warm and welcoming guest service
  • manage check-ins and check-outs efficiently
  • handle guest inquiries and requests promptly
  • coordinate with hotel departments to ensure guest satisfaction
  • manage reservations and front desk operations
  • maintain accurate financial transactions
  • resolve guest issues quickly and effectively

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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