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KPH Healthcare Services

Kinney Homecare Customer Service Representative

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Benefits

competitive salary
employee training
supportive work environment
Job stability
Ability to develop professional skills

Job Description

KPH Healthcare Services, Inc. is a well-established multistate organization specializing in delivering quality healthcare services and durable medical equipment (DME) to patients across various regions. The company operates within a regulated framework, strictly adhering to all local, state, and federal laws, including minimum wage requirements, to ensure compliance and the highest standards of service. Known for its professional approach and commitment to patient care, KPH Healthcare Services, Inc. offers a supportive environment for its employees and prioritizes ethical practices in all aspects of its business operations.

This role is for a Receptionist position focused on managing patient interactions and insurance ... Show More

Job Requirements

  • High school diploma or GED
  • Preferred 0-1 years previous experience in related position
  • Preferred previous healthcare or durable medical equipment experience
  • Drug test
  • Initial and continuous exclusion and sanction disciplinary monitoring
  • Any and all additional eligibility requirements based on specific position

Job Qualifications

  • High school diploma or GED
  • Preferred 0-1 years previous experience in related position
  • Preferred previous healthcare or durable medical equipment experience
  • Ability to handle multiple tasks and communicate effectively
  • Proficient with computer systems and data entry

Job Duties

  • Gather patient information by taking initial demographic information and document on patient information sheet or computer system
  • Verify all types of insurance and assist in creative financing when no insurance is available
  • Set up initial paperwork
  • Pre-qualify customers for reimbursement purposes
  • Answer phone calls in a professional manner
  • Project a positive first impression by greeting customers with exceptional customer care
  • Computer input to include new patient data and various patient updates
  • Unpack shipment when received and stock shelves as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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