Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc., headquartered in Irving, Texas, is a premier retail arts and crafts company known for inspiring creativity and celebration across North America. Operating over 1,300 stores in 49 states and Canada, as well as prominent online platforms like Michaels.com and Michaels.ca, Michaels is the leading destination for all things creative. Founded in 1973 and also owning Artistree, a manufacturer of custom and specialty framing merchandise, Michaels has built a strong reputation for providing quality products coupled with exceptional customer experiences. With a clear mission to fuel the joy of creativity and celebration, Michaels positions itself as a... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- compliance with federal, state, and local legal job requirements
- ability to handle job stress and interact effectively with guests and coworkers
- ability to perform essential functions with reasonable accommodations if needed
Job Qualifications
- Retail and/or customer service experience
- experience working with children and children’s events
- strong communication skills including written, verbal, and nonverbal
- excellent people skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and completing paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- assist customers in shopping and product location
- provide fast and friendly checkout experiences
- engage customers on rewards programs and complete enrollments
- educate customers on Voice of Customer surveys
- assist with omnichannel processes like BOPIS and Ship From Store
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact with customers and team members respectfully and positively
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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