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KFC General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $54,800.00 - $75,700.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
Employee Discounts
performance bonuses
Health Insurance
Career development opportunities
friendly work environment
Training and Development

Job Description

KFC is a globally recognized fast-food restaurant chain known for its delicious fried chicken and southern hospitality. As one of the largest and most successful quick-service restaurant brands worldwide, KFC has built a reputation for serving quality meals that bring joy to millions of customers every day. The brand prides itself not only on its food but also on creating a welcoming and vibrant atmosphere where employees can thrive, grow, and contribute to an outstanding customer experience. KFC's commitment to excellence, innovation, and community involvement positions it as a leader in the foodservice industry.

The position of Restaurant General Manager at KFC offers an exciting opportunity to lead a thriving business with an annual revenue exceeding $1 million. This role goes beyond managing day-to-day operations; it is about fulfilling a larger purpose of feeding the world and making every customer interaction meaningful. As a Restaurant General Manager, you will have the keys to a successful establishment, responsible for cultivating a high-performing team and ensuring exceptional service that keeps customers coming back. This job is perfect for someone with a natural leadership ability who is passionate about creating a positive work environment and delivering a memorable guest experience.

This full-time role involves overseeing all aspects of restaurant operations, including staff management, inventory control, financial performance, and maintaining company standards. The general manager is the heart of the restaurant, driving business growth while upholding KFC's core values of integrity, energy, and motivation. You will be empowered to make decisions that impact both your team and customers, supported by comprehensive training that equips you with the skills needed to succeed.

KFC values team members who bring enthusiasm, honesty, and a strong work ethic to their roles. As a manager, you will foster a culture where fun and professionalism coexist, encouraging team members to excel and develop their careers within the company. Your leadership will be instrumental in creating a workplace where every employee feels valued and customers receive top-notch service with a smile. This role is suitable for individuals aged 18 and above, with a valid driver's license and reliable transportation, as some responsibilities, like making deposits, require travel outside the restaurant.

KFC’s franchise model means this position is with an independently owned and operated restaurant, providing a unique opportunity to be part of a dynamic local business while benefiting from the support and recognition of a global brand. The franchisee will handle all employment matters, offering personalized management and a close-knit work environment. If you’re ready to take on a rewarding challenge in a fast-paced, customer-focused environment, the Restaurant General Manager role at KFC is an excellent fit for your skills and ambitions.

Job Requirements

  • at least 18 years old
  • valid driver's license
  • reliable transportation
  • willingness to learn and grow
  • natural leadership qualities
  • energetic and motivational personality
  • ability to set high standards and handle challenges
  • dedication to maintaining a positive work culture

Job Qualifications

  • experience in team leadership or management preferred
  • strong communication and interpersonal skills
  • ability to motivate and develop a team
  • knowledge of restaurant operations a plus
  • problem-solving and decision-making abilities
  • commitment to providing outstanding customer service

Job Duties

  • lead and inspire the restaurant team to achieve operational excellence
  • ensure exceptional customer service and satisfaction
  • manage inventory, budgeting, and financial controls
  • oversee daily restaurant operations to meet company standards
  • recruit, train, and develop team members
  • maintain compliance with health and safety regulations
  • handle administrative tasks such as scheduling and reporting

Job Criteria

Experience

Mid Level (3-7 years)


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