Key Holder

Las Cruces, NM, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.75 - $17.25

Work Schedule

Flexible

Weekend Shifts

Benefits

Tips

Paid Time Off

Employee Discounts

Training opportunities

Flexible Schedule

Professional Development

Positive work environment

Job Description

Bosque Brewing Co. is a renowned brewery known for its dedication to crafting high-quality beers and providing exceptional customer experiences. As a prominent establishment in the craft beer industry, Bosque Brewing Co. prides itself on its commitment to community values, sustainability, and excellence in brewing. The brewery combines traditional brewing methods with innovative techniques to serve a diverse range of beer styles in a welcoming and vibrant taproom environment. Bosque Brewing Co. fosters a culture that values teamwork, professionalism, and customer satisfaction, making it a preferred destination for locals and tourists alike who appreciate great beer and excellent service.
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Job Requirements

Must be 21 years of age or older
High school diploma, GED, or equivalent work experience is required
Minimum of two years of experience in the hospitality or food & beverage industry
Previous brewery or craft beer experience preferred
Minimum of six months working as a Bosque Brewing Co. server or one year of prior experience as a shift leader in a high-volume restaurant, bar or brewery
Possess a Cicerone Certified Beer Server certification or ability to pass the test within timeframe outlined by Bosque Brewing Co.
Ability to work in a fast-paced environment with high expectations and multiple tasks
Ability to interact professionally and effectively with coworkers and public
Basic financial skills and ability to process transactions and balance cash drawers
Ability to track inventory using spreadsheet and perform data entry accurately
Working knowledge of POS systems, specifically Toast, preferred
Excellent written and verbal communication skills in English, bilingual preferred
Ability to read and follow schedules, menus, SOPs and policies
Ability to present self professionally
Ability to move kegs and operate hand truck
Ability to work varied shifts including weekends and holidays
Valid New Mexico Alcohol Server License and Food Handler Card
First Aid and/or CPR Certified preferred
Ability to adhere to company and department rules, policies and procedures.

Job Qualifications

Must be 21 years of age or older
High school diploma, GED, or equivalent work experience
Minimum of two years of experience in hospitality or food and beverage industry
Previous brewery or craft beer experience preferred
Minimum six months working as a Bosque Brewing Co. server or one year as a shift leader in high-volume restaurant, bar, or brewery
Possess or obtain Cicerone Certified Beer Server certification within specified timeframe
Ability to work as a team in fast-paced environment with multiple tasks
Ability to interact professionally and effectively with coworkers and the public
Basic financial skills with ability to process transactions and balance cash drawers
Ability to track inventory and perform data entry with attention to detail
Working knowledge of POS systems, specifically Toast, preferred
Excellent written and verbal communication skills in English, bilingual (English and Spanish) preferred
Ability to follow schedules, menus, SOPs and policies
Ability to present oneself professionally
Ability to move kegs and operate hand truck
Ability to work varied shifts including weekends and holidays
Valid New Mexico Alcohol Server License and Food Handler Card required
First Aid and/or CPR certification preferred
Ability to adhere to company and department policies and procedures.

Job Duties

Enthusiastically represent the Bosque Brewing Co. brand, beverages, and company values by engaging in positive gestures of respect, courtesy and kindness to internal and external guests consistent with Bosque Brewing Co. values and expectations
Display a sense of urgency and attention to detail by anticipating the guests' needs and responding appropriately
Develop and maintain up-to-date knowledge about Bosque Brewing Co. beverages, proper beer pouring techniques, brewing process, and food served at the taproom or restaurant, including specific ingredients that are commonly associated with either food allergies or specific dietary needs
Maintain a clean, friendly and welcoming environment, specifically responsible for maintaining cleanliness and properly stocked items in all areas of the front-of house, bar areas including counters, sinks, plates, glassware, office (common coworker areas), and storage areas
Follow the Bosque Brewing Co. steps of service throughout the entire guest experience at the taproom or restaurant including greeting guests in a positive, friendly manner and making them feel welcome within one minute of arrival
Answer questions and guide guests, make suggestions for to-go beer when appropriate
Check identification to ensure guests are of legal drinking age and refuse service politely if underage
Carry out service including pouring and serving beverages in beer-clean glass promptly
Take food orders and accurately enter them into the POS system
Establish positive guest relations and maintain rapport
Monitor guest intoxication and refuse service if necessary
Itemize bills and secure payment efficiently
Bid farewell to guests using names when known
Identify and resolve guest issues courteously and efficiently
Assist management with training FOH staff and taproom organization
Properly open/close the taproom per SOPs including communication of side work, handling cash and credit transactions, cleaning duties, inventory management, answering phones for to-go orders, and maintaining communication across the organization.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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