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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $1.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
partner ownership
Employee Discounts
Retirement Plan
flexible schedules
Job Description
H-E-B is one of the largest, independently owned food retailers in the nation, with a strong presence operating over 400 stores throughout Texas and Mexico. With annual sales surpassing $31 billion, H-E-B is well-recognized for its commitment to innovation, quality, and customer satisfaction across various retail sectors. Beyond its grocery retail dominance, H-E-B has expanded into the Restaurant & Bar business, aiming to deliver a distinctive yet familiar neighborhood dining experience that combines exceptional food quality with outstanding service. This evolution signals H-E-B's dedication to creating creative new concepts that resonate with the community and enhance its retail footprint.Show More
Job Requirements
- Minimum age 18
- 1+ years of experience in customer service
- experience in restaurant Point of Sale (POS) systems (preferred)
- completion of Alcohol Seller Training / Cash Handling training upon hire
- ability to function in a fast-paced, retail environment
- ability to work extended hours and/or rotating schedules
- ability to safely maneuver around moving mechanical parts
- ability to constantly reach at waist, grasp
- frequent exposure to fumes or airborne particles, and toxic or caustic materials
- frequent standing and walking
- frequent exposure to wet and cold conditions
- occasional reaching at overhead, shoulder, knee, floor
- occasional bending, stooping, squatting, crouching, kneeling, climbing stairs, pivoting, twisting, pushing/pulling with arms, pinching, performing fine motor movements, shoulder circumduction
- occasional exposure to heat, ambient temperatures, and loud noise
- ability to demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
- partners must never lift beyond their own safe lifting limit, breaking down boxes or seeking assistance as needed
Job Qualifications
- Minimum age 18
- 1+ years of experience in customer service
- experience in restaurant Point of Sale (POS) systems (preferred)
- completion of Alcohol Seller Training / Cash Handling training upon hire
- advanced customer service and communication skills
- working understanding of nutrition values and ingredients
- organization and planning skills
- computer skills
- reading / writing skills
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a smile even when balancing multiple priorities
Job Duties
- Builds strong relationships with customers in varying situations
- takes orders from customers
- assists with menu / beverage selections, including alcoholic beverages
- provides detailed information on menu items and specials, and beer and wine
- serves food, drink, and products to guests
- processes cash, check, debit, and credit transactions accurately and quickly
- uses suggestive selling techniques / merchandises effectively to meet guest needs and build department sales
- interacts positively with customers in person, on the phone, or through technology
- assists with catering orders as needed
- addresses complaints
- resolves problems in a way that builds relationships
- models teamwork to ensure a great guest experience
- prepares, packages, merchandises product
- assists in technical areas as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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