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Kentucky Kingdom Food and Beverage Area Manager (Full-time)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,400.00 - $62,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
The hiring organization is a well-established company operating within the hospitality and food service management sector. This company is renowned for its commitment to excellence in delivering high-quality food and beverage experiences across its multiple outlets. As a leading entity in the food and beverage industry, the company prides itself on fostering a positive work environment, emphasizing guest satisfaction, operational efficiency, and financial growth. Its reputation extends within the theme park, tourism, hospitality, and entertainment industries, reflecting its specialization in managing multi-unit service operations with a focus on brand consistency, safety, and customer engagement.
The role offered is a strateg... Show More
The role offered is a strateg... Show More
Job Requirements
- Must be 20 years of age or older
- Completion of a pre-employment background check and drug screen
- Able to smile and make eye contact to create a friendly impression
- Manual dexterity to complete all job duties
- Self-motivated and disciplined
- Able to work varying hours and locations
- Able to hear and speak clearly while using PA system and two-way radio
- Ability to comprehend instructions and retain information
- Dependable with flexible work attendance including overtime, evenings, weekends and holidays
- Thrive in a fast-paced, dynamic environment
- Able to wear all required PPE
- Able to work with chemicals and detergents
- Subject to periodic random drug screening
- Ability to lift 30 pounds with or without help
- Tolerance to temperatures ranging from 0 to 120 degrees
- Compliance with Health Department, ServSafe, ABC, and Company regulations
- Ability to write and read documents such as recipes, menus, schedules and policies
- Strong decision-making skills
- Experience operating POS systems and food and beverage equipment
- Ability to tolerate workplace noise
- Ability to prioritize and complete assignments timely
- Commitment to continuous improvement
- Sensitivity to guest needs and empowerment to act within company guidelines
- Effective communication, problem-solving and conflict management skills
- Ability to create a safe and secure environment
- Basic math skills
- Effective English communication and grammar
- Valid driver’s license and insurance
- Ability to meet physical demands of the job
- Able to sit or stand for long or short periods
- Ability to respond quickly in emergencies
- Willingness to perform other duties as assigned
Job Qualifications
- High school diploma or equivalent
- Culinary School Diploma or Degree in Food Service Management or related field highly preferred
- Minimum 2 years' multi-unit service management experience
- Experience in the theme park, tourism, hospitality or entertainment industry preferred
- Strong business acumen and proven track record of financial growth
- Skilled in Microsoft Windows and Microsoft Office, Outlook
- ServSafe Certified or ability to become ServSafe, Allertrain, and TIPS certified within 30 days
Job Duties
- Assist Foods Operations Manager with leading and directing the Foods Division
- Ensure high-quality food and beverage experience while achieving budgeted revenue, cost and profit goals
- Lead direct reports by coaching, empowering and providing feedback
- Own area of responsibility P&L, business planning, budgeting and forecasting activities
- Ensure high level of guest service exceeding brand standards
- Lead safety efforts and ensure compliance with safety requirements
- Communicate staffing needs and clearance reports timely
- Lead deployment of labor across multiple food and beverage outlets
- Collaborate with scheduling team to ensure schedules and budgeted labor percentage
- Model Great Place Six (GP6) behavior and create a positive work environment
- Coach and praise hosts effectively
- Provide honest and timely host evaluations
- Monitor POS and cash handling procedures
- Ensure weekly inventories are completed and accurate
- Develop and execute action plans for business shortfalls
- Monitor department and park operations as Person in Charge
- Assist with developing and updating plans regarding restaurant operations, performance evaluations, job descriptions, policies, procedures and budgets
- Maintain flexibility in working days, hours, locations and properties
- Perform additional duties and make decisions as requested
- Complete credit card transactions in compliance with PCI standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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