Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Weekend Shifts
Split Shifts
Benefits
Discounted downtown parking
Free Employee Meals
hotel discounts
Restaurant Discounts
Paid Time Off
Job Description
AHC Hospitality is a prominent hospitality management company representing a diverse portfolio of hotels, restaurants, and resorts. With a presence including distinguished properties like the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, AHC Hospitality stands as a leader in delivering exceptional guest experiences. The company prides itself on fostering a positive work environment where team members have the opportunity to thrive and grow professionally. At AHC Hospitality, investing in employee development and recognizing success as a shared achievement forms the cornerstone of its culture.
This particular opportunity is a part-time ... Show More
This particular opportunity is a part-time ... Show More
Job Requirements
- high school diploma or equivalent
- related experience required
- must be able to stand for 8 hours
- proficient verbal and written communication required
- proficiency using the Microsoft Office Suite
- familiarity with guest satisfaction systems like Medallia
- ability to perform each essential duty satisfactorily
- reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Job Qualifications
- high school diploma or equivalent
- related experience
- proficiency in Microsoft Office Suite
- familiarity with guest satisfaction systems like Medallia
- proficiency in verbal and written communication
- ability to stand for 8 hours
- hospitality degree from a higher education institution preferred
- Salesforce/GXP system knowledge preferred
Job Duties
- Operate Marriott International's FSPMS Property Management System
- check-in and checkout large volume of guests
- manage phone calls from guestrooms/outside lines
- follow cash handling/banking outlined by accounting
- take ownership to resolve guest concerns at first contact
- attend departmental meetings
- follow AHC handbook policies and standard operating procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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