Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $23.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
overtime pay
on-demand pay program
meal plan
Employee Discounts
401(k)
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA Group has been a trusted partner for over 50 years specializing in crafting exceptional hospitality experiences for cultural attractions. By seamlessly integrating admissions, culinary, and retail services, SSA Group focuses on delivering innovation and human connection to create memorable guest journeys. Their unique approach, called 452 Hospitality, centers around people, innovation, and operational intelligence to provide outstanding service to their partners and communities. SSA Group is recognized for creating an environment where culture meets hospitality, setting a high standard of guest interaction and operational excellence in the hospitality industry. Their commitment extends beyond just the guest experience to fostering... Show More
Job Requirements
- Strong interpersonal and communication skills, including the ability to articulate to our general manager and personnel
- Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships with other branch managers
- Exceptional problem-solving/decision-making skills combined with the ability to be organized
- Demonstrates multi-tasking, detail, analytical, planning and leadership skills
- Demonstrates the ability to remain flexible in a fast-paced environment
- An ideal candidate is a team player, personable, professional, upbeat and energetic, takes initiative, uses tact and diplomacy
- Computer knowledge and skill level for basic office functions
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
- Ability to work varied hours/days, including nights, weekends and holidays, as needed
Job Qualifications
- 1-2 years experience in culinary
- Strong interpersonal and communication skills, including the ability to articulate to general managers and personnel
- Proven leadership skills with an understanding of the importance of team building and development
- Exceptional problem-solving and decision-making skills
- Strong organizational and multitasking abilities
- Ability to remain flexible and professional in a fast-paced environment
- Team player with an upbeat and energetic attitude
- Basic computer knowledge for office functions
- Physical ability to stand for extended periods and handle boxes weighing 10-35 lbs
- Ability to work varied hours including nights, weekends, and holidays
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation
- Oversight of location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded
- Oversight of safety logs, including food temperatures, rotation, and waste
- Ensures proper uniform, hygiene, handwashing, and glove use with staff
- Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knives and slicers
- Creates daily prep and item lists, delegating to employees as necessary
- Actively helps to support operations and fill holes as necessary to ensure smooth service
- Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- Assists the Sous Chef in assigning associates to duties, coaching through projects, daily tasks and guest interaction
- Actively and efficiently responds to guest and client feedback, with a report to the operations manager to ensure that any potential complaints are mitigated against further occurrence
- Oversees personnel duties, including training new employees, issuing performance reviews, managing progressive documentation for coaching and counseling employees, reporting employee attendance and hour discrepancies to payroll, overseeing break and rest break management for BOH employees
- Inspects equipment and performs routine maintenance and cleaning as necessary
- Assists the team to ensure all tasks are completed in a timely manner by helping complete daily tasks as necessary
- Communicates with the Sous Chef and Food Service Operations Manager(s) regarding any issues seen with daily service or quality
- Works directly with restaurant supervisor(s) to ensure respective locations are operating to standard
- Remains knowledgeable of and supervises in accordance with all applicable local, state, and federal laws
- Performs other tasks as deemed necessary
- Maintains a clean, safe, and organized work environment
- Upholds and demonstrates a complete understanding of company policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink supports hiring across hospitality industries.
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