Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,300.00 - $65,200.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
overtime pay
on-demand pay
meal plan
Employee Discounts
401k
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA Group has been a leader in partnering with cultural attractions for over 50 years, expertly designing hospitality experience journeys that allow their partners to focus on their core missions. As a company, SSA specializes in unifying admissions, culinary, and retail operations through innovative strategies and the power of human connection. This holistic approach enables the company to craft seamless guest journeys that foster memorable moments and lasting impact. The company's unique hospitality philosophy, known as 452 Hospitality, emphasizes people, innovation, and operational intelligence as the foundation for delivering exceptional service to partners and their communities. SSA Group works across... Show More
Job Requirements
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs)
- Ability to work varied hours/days, including nights, weekends and holidays
- Strong interpersonal and communication skills
- Proven leadership skills with understanding of team building and partnerships
- Exceptional problem-solving and decision-making skills
- Ability to be organized and demonstrate multi-tasking and analytical skills
- Flexibility in a fast-paced environment
- Team player who is personable, professional, upbeat and energetic
- Basic computer knowledge
- 1-2 years culinary experience
Job Qualifications
- 1-2 years experience in culinary
- Strong interpersonal and communication skills
- Proven leadership skills
- Exceptional problem-solving and decision-making skills
- Demonstrates multi-tasking, detail, analytical, planning and leadership skills
- Demonstrates ability to remain flexible in a fast-paced environment
- Team player, personable, professional, upbeat and energetic
- Takes initiative and uses tact and diplomacy
- Computer knowledge for basic office functions
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation
- Oversight of location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded
- Oversight of safety logs, including food temperatures, rotation, and waste
- Ensures proper uniform, hygiene, handwashing, and glove use with staff
- Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knives and slicers
- Creates daily prep and item lists, delegating to employees as necessary
- Actively helps to support operations and fill holes as necessary to ensure smooth service
- Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- Assists the Sous Chef in assigning associates to duties, coaching through projects, daily tasks and guest interaction
- Actively and efficiently responds to guest and client feedback, with a report to the operations manager to ensure that any potential complaints are mitigated against further occurrence
- Oversees personnel duties, including but not limited to training new employees and issuing performance reviews
- Actively managing and issuing progressive documentation to coach and counsel the employee on performance, with oversight from the operations manager
- Reports employee attendance and any hour discrepancies to the payroll department
- Oversees break and rest break management for BOH employees
- Inspects equipment and performs routine maintenance and cleaning as necessary
- Assists the team to ensure all tasks are completed in a timely manner by helping complete daily tasks as necessary
- Communicates with the Sous Chef and Food Service Operations Manager(s) in regard to any issues seen with daily service or quality
- Works directly with restaurant supervisor(s) to ensure respective locations are operating to standard
- Remains knowledgeable of and supervises in accordance with all applicable local, state, and federal laws
- Perform other tasks as deemed necessary
- Maintain a clean, safe, and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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