Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $48,300.00 - $65,200.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a leading company specializing in providing integrated services for zoos, aquariums, museums, and other cultural attractions across the United States. With over 50 years of experience, SSA Group has established itself as a pioneer in the industry by focusing on enhancing revenue opportunities for its partners through dining, retail, admissions, and a variety of other services. The company prioritizes sustainability, inclusivity, and innovation, striving to transform the cultural attraction sector while maintaining a strong sense of community and family values. SSA Group takes pride in customizing best practices tailored to each partner, ensuring the highest standards of... Show More
Job Requirements
- physical ability to stand for extended periods and move and handle boxes weighing 10 to 35 pounds
- ability to work varied hours including nights, weekends and holidays
- willingness to support SSA Group's commitment to inclusivity, sustainability, and community engagement
- capability to follow safety protocols including proper knife handling
- commitment to maintaining hygiene standards and safety logs
- strong organizational skills
- valid work authorization
- high school diploma or equivalent
Job Qualifications
- 1-2 years experience in culinary
- strong interpersonal and communication skills
- proven leadership skills with an understanding of team building and development
- exceptional problem solving and decision making skills
- ability to multitask with attention to detail and good planning
- flexibility in a fast-paced environment
- team player with a personable, professional, upbeat and energetic demeanor
- initiative and tact in communication
- computer knowledge for basic office functions
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- ensure restaurant/location is adequately prepped and staffed for daily operation
- oversight of location kitchen duties ensuring quick service, food service, safety and quality, availability, merchandising and guest service standards are all met and excelled
- oversight of safety logs including food temperatures, rotation and waste
- ensures proper uniform, hygiene, handwashing and glove use with staff
- responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knife and slicers
- creates daily prep and items lists, delegating to employees as necessary
- actively helps to support operation and fill holes as necessary to ensure smooth service
- maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- assists Sous Chef assign associates to duties, coaching through projects daily tasks and guest interaction
- actively and efficiently responds to guest and client feedback, with report to the operations manager to ensure that any potential complaints are mitigate against further occurrence
- oversees personnel duties including training new employees and issuing performance reviews
- actively managing and issuing progressive documentation to coach and counsel employees with oversight from operations manager
- reports employee attendance and any hour discrepancies to the payroll department
- oversees break and rest break management for BOH employees
- inspects equipment and performs routine maintenance and cleaning as necessary
- assists team to ensure all tasks are completed in a timely manner through helping complete daily tasks as necessary
- communicates up to Sous Chef and Food Service Operations Manager regarding any issues with daily service or quality
- works directly with restaurant supervisors to ensure respective locations operate to standard
- remains knowledgeable of and supervises in accordance with all applicable local, state and federal laws
- perform other tasks as deemed necessary
- maintain a clean, safe and organized work environment
- uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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please contact the employer.
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