MACNY's Job Board

Jr. Account Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Professional Development
Employee assistance program
Retirement benefits

Job Description

Armoured One Glass, LLC, based in Syracuse, NY, is a company dedicated to providing life-saving security solutions designed to deter, prevent, and defend against active shooter incidents and other forms of deadly aggressive behavior. Founded by Tom Czyz, a retired homicide detective and SWAT team operator, the company leverages expertise from elite military personnel, federal agents, and educators to deliver innovative products and services tailored for schools and other vulnerable environments. Armoured One stands out for its commitment to evidence-based strategies, combining industry-leading security films, glass manufacturing, risk assessments, and training programs to create comprehensive protection solutions.

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Job Requirements

  • High school diploma
  • Preferred associate's or bachelor's degree in business, sales, or related field
  • Prior customer service, account management, or inside sales experience preferred
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Proficiency in Microsoft Office and Google Workspace
  • Willingness to work onsite full time
  • Ability to manage multiple tasks in a fast-paced environment
  • Employment subject to pre-employment background screening

Job Qualifications

  • High school diploma required
  • Associate's or Bachelor's degree in Business, Sales, or related field preferred
  • Prior experience in customer service, account management, or inside sales is a plus
  • Strong problem solver with excellent analytical skills, able to draw insights from data and recommend solutions
  • Excellent communication and interpersonal skills
  • comfortable networking and relationship-building
  • Strong project management skills with a track record of timely task completion
  • Team player with the ability to collaborate across departments
  • Comfortable in a fast-paced, evolving environment
  • Ambitious, growth-oriented mindset with interest in pursuing a sales career
  • Proficient with Microsoft and Google applications, project management tools, and business reporting platforms

Job Duties

  • Build and maintain strong, professional relationships with customers to foster repeat business and long-term partnerships
  • Process orders, create price orders, and manage invoicing with accuracy and timeliness
  • Support the Director of Sales in developing proposals, quotes, and presentations for prospective clients
  • Assist with pipeline management by tracking leads, opportunities, and follow-ups in Salesforce
  • Communicate effectively with operations, finance, and production teams to ensure product flow, efficiency, and quality
  • Attend departmental meetings for planning, training, and client management
  • Participate in customer outreach initiatives including calls, emails, and event support under guidance of the Sales Director
  • Gain knowledge of industry products, specifications, and standards to prepare for progression into a sales role
  • Maintain a clean and safe working environment

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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