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Hyatt Hotels Corporation

Jo's Coffee General Manager- South Congress (Hotel San Jose)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $61,500.00 - $97,600.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Free room nights
discounted room rates
Paid Time Off
Wellbeing initiatives

Job Description

Jo's Coffee on South Congress Avenue in Austin, Texas, has been a beloved community hub since its opening in 1999. Known for serving exceptional coffee, tacos, sandwiches, and providing prime people-watching opportunities, Jo's Coffee has established itself as a cultural staple in the area. Beyond being a café, Jo's regularly hosts fundraisers, concerts, and various events that foster a sense of community and creativity. As part of the renowned Hotel San Jose family, Jo's Coffee combines prime location with exceptional service and a vibrant atmosphere, making it a sought-after destination for locals and visitors alike.

The role of Gener... Show More

Job Requirements

  • Minimum two years related, progressive experience in coffee or food and beverage industry
  • high school diploma or GED
  • valid and current TABC certification
  • current Food Handler’s Manager Certification
  • experience with inventory and cost controls
  • ability to work within a budget
  • ability to read and interpret safety and operational documents
  • ability to write routine reports
  • ability to speak effectively before groups
  • mathematical skills including addition, subtraction, multiplication, division, and algebra
  • computer literacy including Toast, Excel, Birchstreet
  • strong communication skills

Job Qualifications

  • High school diploma or GED
  • valid and current TABC certification
  • current Food Handler’s Manager Certification
  • minimum two years progressive experience in coffee or food and beverage industry
  • experience directing the work of others
  • knowledge of inventory and cost of goods controls
  • ability to work within a budget and manage costs
  • strong written and verbal communication skills
  • ability to read and interpret safety rules and operating procedures
  • proficiency with computer programs such as Toast, Excel, and Birchstreet
  • ability to apply mathematical concepts including basic arithmetic and algebra

Job Duties

  • Support the team in successful day-to-day operations
  • ensure the restaurant runs effectively and efficiently within the company’s operational and financial guidelines
  • communicate initiatives clearly to the team
  • train and supervise team members in daily operations, service, sanitation, and safety
  • maintain knowledge of recipes, products, and production procedures
  • ensure menu items are produced according to standards and health codes
  • assign duties and responsibilities to team members
  • manage labor costs
  • assist Hotel General Manager with cost control and action plans
  • implement inventory standards and conduct accurate inventory
  • perform personnel actions including interviews and corrective actions
  • hold staff accountable through performance evaluations
  • maintain open communication with staff and management
  • resolve guest issues promptly
  • monitor compliance with health, fire, and safety regulations
  • maintain safe working conditions and equipment
  • stay updated on safety and emergency procedures
  • attend relevant meetings

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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