Job Overview
Compensation
Type:
Hourly
Rate:
Exact $20.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Training and Development
Retirement Plan
performance bonuses
Job Description
Our organization specializes in providing exceptional customer service within the aviation industry, catering to passengers at various stages of their travel experiences. We operate as a customer-facing airline service provider focused on delivering seamless and positive experiences for travelers. Our team is committed to assisting passengers with professionalism, empathy, and efficiency, ensuring every interaction is pleasant and supportive.
We are currently seeking dedicated Passenger Service Agents who will represent the first line of defense for our customers. This role requires individuals who are friendly, outgoing, and passionate about making a difference in the daily journeys of passengers. The success... Show More
We are currently seeking dedicated Passenger Service Agents who will represent the first line of defense for our customers. This role requires individuals who are friendly, outgoing, and passionate about making a difference in the daily journeys of passengers. The success... Show More
Job Requirements
- Fluency in Japanese Filipino Vietnamese Indonesian or Chinese
- Must be able to walk climb bend kneel crawl and stoop on a frequent basis and for extended periods
- Must be able to lift carry push pull and move items of 70 pounds and or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
- Able to work in extreme conditions such as hot and cold weather as well as small spaces
- Flexible schedule allowing work during nights weekends and holidays
- High school diploma or equivalent
- Previous experience in customer service or related field preferred
Job Qualifications
- Fluency in Japanese Filipino Vietnamese Indonesian or Chinese
- Ability to showcase exceptional customer service abilities to all clientele
- Strong interpersonal and communication skills
- Proven ability to handle stressful situations calmly and effectively
- Experience in customer-facing roles preferred
- Basic computer proficiency
- Ability to work flexible shifts including nights weekends and holidays
Job Duties
- Assist passengers with a smile and friendly face through arrival and check-in process including support for passengers with special needs such as unaccompanied minors VIP passengers and passengers needing wheelchair assistance
- Handle all aspects of arrival and departure functions ticketing gate handling and check-in by operating a computerized system including boarding baggage service reservations and resolving related complaints and problems such as lost and found issues
- Perform customer relations duties including providing information for airline passengers regarding their travelling needs and assisting them with special requests and considerations
- Handle passport and visa documentation accurately and efficiently
- Interact professionally with all levels of individuals such as passengers employees customers corporate representatives and the general public
- Maintain a courteous and professional demeanor while performing operational tasks under varying environmental conditions
- Adapt to flexible schedules allowing work during nights weekends and holidays
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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