Jersey Mikes Shift Lead Newburgh

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Flexible Schedule
Paid training
Opportunity for advancement
Food discount
insurance benefits
401(k)
401(k) matching
Dental Insurance
employee discount
Health Insurance
Vision Insurance

Job Description

Jersey Mike's is a renowned fast-casual restaurant chain specializing in authentic submarine sandwiches made from fresh ingredients and exceptional customer service. Established with a commitment to quality and community, Jersey Mike's has built a loyal customer base across numerous locations by consistently delivering a friendly and inviting dining experience. The establishment places a strong emphasis on teamwork, ethical work practices, and employee development, making it a preferred employer in the food service industry. At Jersey Mike's, employees enjoy a dynamic environment that fosters personal growth and advancement opportunities within the company, reflecting the organization's dedication to promoting from within and... Show More

Job Requirements

  • Flexibility to work day and nights shifts, weekends, and holidays
  • Ability to stand for long hours at a time and work in a fast-paced environment
  • Positive attitude and commitment to customer satisfaction
  • Ability to lift 40 pounds
  • Must be 18 years old or older

Job Qualifications

  • Be energetic, hard-working, and ethical
  • Ability to understand and adhere to all company policies and procedures
  • Commitment to learning
  • Have strong desire to work as a team player

Job Duties

  • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
  • Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
  • Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements
  • Use specific kitchen machinery such as knives, grills, slicers, etc
  • Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
  • Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed
  • Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy
  • Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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