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JCC Concierge Staff

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Benefits

Paid Time Off
Complimentary individual membership
Staff discounts
Discounts on childcare programs
Discounted event tickets
Discounted program and class costs
Professional development opportunities

Job Description

JCC Denver, also known as the Staenberg-Loup Jewish Community Center, is a vibrant and dynamic community hub located in Denver, Colorado. It serves as a cornerstone for connection, engagement, and enrichment within the local Jewish community and the broader Denver area. With over 100,000 square feet of program space, the facility supports a diverse array of offerings designed to enhance the lives of people of all ages. These offerings include wellness programs, aquatic activities, early childhood education, arts and cultural events, family engagement initiatives, summer camps, and many other community-focused services. The JCC embodies a commitment to fostering meaningful Jewish... Show More

Job Requirements

  • Availability to work evenings, weekends, and holidays
  • Ability to multitask in a fast-paced, community-centered environment
  • Previous experience handling money and processing transactions
  • Strong communication skills written and verbal
  • Proficient in Microsoft Office Suite and general office technology
  • Ability to lift up to 25 lbs
  • Ability to stand or sit for extended periods
  • Ability to talk, hear, walk, and use hands to operate phones, computers, and other front desk equipment
  • Occasional bending, stooping, and lifting of light items may be required

Job Qualifications

  • Availability to work evenings, weekends, and holidays
  • Excellent interpersonal and customer service skills
  • Previous experience handling money and processing transactions
  • Strong communication skills written and verbal
  • Ability to multitask in a fast-paced, community-centered environment
  • Friendly, professional demeanor with strong attention to detail
  • Proficient in Microsoft Office Suite and general office technology
  • Ability to lift up to 25 lbs
  • High school diploma or equivalent preferred
  • Previous experience working in a community center, nonprofit, or customer service environment is a plus
  • Interest in community building, Jewish culture, or family programming

Job Duties

  • Create a warm and welcoming environment that reflects the JCC's mission, values, and community-centered approach
  • Greet each guest with a smile and direct eye contact
  • provide helpful information about JCC programs, events, and facilities
  • Become knowledgeable about the full range of JCC Denver programs including early childhood, arts, family engagement, camps, and community events to effectively support and guide guests
  • Answer phones and respond to inquiries with clarity, patience, and enthusiasm
  • Confirm and/or enroll participants in JCC programs, classes, and events using designated software systems
  • Process payments and maintain accurate financial records as needed
  • Support logistics and setup for programs, including checking in guests and directing them to the correct spaces
  • Maintain a clean, organized, and professional front desk area and lobby area
  • Communicate effectively with coworkers and managers, sharing pertinent updates at the end of each shift
  • Assist with administrative support for Engagement programs as assigned
  • Perform additional duties as assigned to support the success of the JCC Engagement Team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.