Job Overview
Compensation
Type:
Hourly
Rate:
Exact $30.15
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and development opportunities
career advancement
Job Description
ERMC is a reputable company specializing in cargo and ground operations within the aviation industry, dedicated to ensuring the safe and efficient handling of aircraft, cargo, and passengers. With a strong emphasis on compliance with regulatory agencies such as OSHA, TSA, DOT, and USPS, ERMC stands out as an employer committed to safety, security, and operational excellence. The company actively promotes a diverse and inclusive workplace, aligning with Equal Employment Opportunity and Anti-Harassment policies to foster a respectful and ethical work environment.
The role of a Shift Supervisor at ERMC is pivotal in maintaining smooth and safe operational process... Show More
The role of a Shift Supervisor at ERMC is pivotal in maintaining smooth and safe operational process... Show More
Job Requirements
- Must be 18 years of age
- possess a valid Driver's License
- eligible to work in US
- able to pass pre-employment drug screen, FBI criminal and USPS background check
- complete ramp and SIDA training to obtain airport authority identification security badge
Job Qualifications
- Proven knowledge of cargo operations
- Previous supervisory experience preferred
- Excellent written and verbal communication skills
- Knowledge of ERMC, Safety, Security, Ramp, Cabin Service, Operations, Customer Service, FAA, Airport, OSHA, USPS, DOT and Station policies and procedures
- Ability to follow directions, read and interpret documents
- Ability to follow established safety policy and procedures and identify and correct conditions that affect safety in the workplace
- Ability to wear personal protective equipment such as reflective vest, gloves, safety glasses, steel-toed boots, and ear plugs
- Ability to maintain regular attendance and report to work on time and at assigned post at the start of the shift
- Ability to gather and analyze information and utilize knowledge of procedures to make sound decisions in a timely manner
- Ability to communicate in a professional manner with others orally or written and actively attend to, convey and understand the comments and questions of others
- Ability to lead, motivate, coach and counsel employees in concert with Company and Station goals and objectives
- Ability to perform work accurately and thoroughly to service or load aircraft
- Ability to work in a friendly, respectful and professional manner with people regardless of age, gender, race, ethnicity, religion, national origin, disability etc.
- Ability to maintain high morale standards and be honest and ethical while performing job duties and handling customer belongings
- Ability to take care of the customers' needs and personal belongings while following company procedures
- Ability to work in an organized fashion and under tight time constraints to service aircraft or customers
- Ability to work with others as a team to perform and complete job duties
- High School Graduate or General Education Degree (GED) is preferred
- One (1) to two (2) years of supervisory experience preferred
- Prior ramp, cabin or customer service experience required
Job Duties
- Supervises and coordinates daily activities of employees to ensure a safe and effective operation
- Monitors and enforces safe working habits in accordance with OSHA, TSA, DOT, USPS regulations, ERMC and Safety policies, and all applicable laws
- Responsible for shift schedule to include work assignments, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations
- Enforces Company policies and procedures including disciplinary action and promotes ERMC policy on Equal Employment Opportunity, Anti-Harassment and diversity initiatives
- Responds to employee issues or complaints in a timely manner
- Communicates with Station Manager concerning any problems or issues
- Schedules and conducts shift meetings
- Trains, coaches, counsels and mentors employees in compliance with ERMC and station policies
- All other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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