Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
Retirement Plan
Employee assistance program
Training and Development
Job Description
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions, committed to creating a cleaner, healthier, and more sustainable environment. Founded in 1909, ABM offers a comprehensive range of essential services and innovative performance solutions that enhance the spaces and places that matter most. With a presence in over 350 offices across the United States, United Kingdom, Republic of Ireland, and other international markets, ABM serves more than 20,000 clients across diverse industries including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues. The company has an annualized revenue... Show More
Job Requirements
- At least 2 years of experience supervising employees
- Experience with commercial cleaning industry is a big plus
- Experience effectively managing teams including staff retention, counseling and developing team members
- Proficiency in MS Office (Outlook, Word, Excel)
- Valid driver’s license and satisfactory driving record
- Proven ability to handle confidential information with discretion
- Detail-oriented with high level of accuracy
- Strong organizational, multi-tasking, and prioritization skills
- Excellent interpersonal and communication skills including ability to give effective presentations to small and large groups
- Resourceful team player with a positive outlook and approachable demeanor
Job Qualifications
- At least 2 years of experience supervising employees
- Experience with commercial cleaning industry is a plus
- Proven experience managing teams with solid staff retention, counseling and developing team members
- Proficiency in MS Office (Outlook, Word, Excel)
- Valid driver’s license with satisfactory driving record
- Ability to handle confidential information with discretion
- Detail-oriented with a high level of accuracy
- Strong organizational, multi-tasking, and prioritization skills
- Excellent interpersonal and communication skills including effective presentation abilities
- Resourceful team player with positive outlook and approachable demeanor
Job Duties
- Establish and maintain strong client relationships with a positive customer service orientation
- Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved
- Provide leadership and support while being available for emergency and off-hour support
- Promote strong safety culture and work environment
- Train staff to utilize personal protective equipment (PPE) and follow safe movement practices
- Plan and assign work schedules to ensure service delivery expectations are achieved
- Ensure timely responses to client-reported emergency cleaning situations
- Train staff on building and property security protocols at each assigned client location
- Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients
- Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, maintain SDS sheet and OSHA requirements
- Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.)
- Train and manage site janitorial and porter staff
- Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy
- Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients
- Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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