Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $70,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
performance bonuses
Professional development opportunities
Employee assistance program
Job Description
ABM is a leading provider of facility solutions serving a diverse range of industries including sports and entertainment, commercial real estate, healthcare, and more. With a strong commitment to delivering exceptional service, ABM specializes in creating value through comprehensive operations management, maintenance, and cleaning services. Their focus on customized solutions, driven by innovation and customer satisfaction, has positioned them as a trusted partner for many high-profile clients across the United States and globally.
The Event Manager position within ABM’s Sports & Entertainment Vertical Market is an integral role responsible for overseeing the operational and financial success of various event p... Show More
The Event Manager position within ABM’s Sports & Entertainment Vertical Market is an integral role responsible for overseeing the operational and financial success of various event p... Show More
Job Requirements
- A passion for serving others and helping others succeed
- Excellent personal organization and follow-up skills
- Detail-oriented with proactive problem-solving abilities
- Flexibility to respond to client requests on evenings and weekends
- Technical savvy with experience using MS Office, smartphones, and job-related software
- Strong verbal and written business communication skills
- Availability to work weekends and holidays as required
- Willingness to work in a fast-paced, dynamic environment
- Ability to manage multiple priorities and deadlines effectively
Job Qualifications
- Bachelor’s degree in business administration, hospitality management, or related field preferred
- Prior management or supervisor experience in sports or entertainment industries preferred
- Strong accounting and business acumen
- Excellent verbal and written communication skills
- Proficiency in MS Office Suite and internet applications
- Ability to build and maintain customer relationships
- Demonstrated ability to manage teams and projects successfully
- Familiarity with labor agreements and union contracts
- Customer service excellence and problem-solving skills
- Flexibility to work irregular hours including evenings, weekends, and holidays
Job Duties
- Work events and post events as needed including weekends and holidays
- Lead a diverse team to deliver quality services at event sites
- Engage in regular client interaction to ensure satisfaction and retention
- Develop and implement work plans to meet contract requirements timely and cost-effectively
- Maintain close customer relationships by conducting inspections and addressing special needs
- Respond to customer inquiries and resolve complaints promptly
- Control expenses to meet financial objectives and promote project profitability
- Supervise frontline personnel including training, hiring, and evaluation
- Collaborate with HR and management to recommend staffing levels and manage employee relations
- Understand and apply union contracts to build effective labor relationships
- Increase billable services by identifying opportunities and promoting additional services
- Manage inventory to ensure budget adherence
- Report accidents and property damage accurately and promptly
- Participate in management meetings to review project issues and develop solutions
- Operate independently and keep leadership informed of business impacts
- Implement preventative action plans to mitigate problems before they arise
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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