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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Dental Insurance
401(k)
Paid training
401(k) matching
Vision Insurance
employee discount
Health Insurance
Job Description
Toot'n Totum is a well-established convenience store and restaurant chain known for its commitment to quality food and exceptional customer service. Founded with the goal of providing quick, clean, and convenient food options, Toot'n Totum operates numerous locations and is recognized for a friendly atmosphere and consistently high standards. With a focus on community engagement and teamwork, Toot'n Totum offers a dynamic work environment where employees are valued and are encouraged to grow within the company.
The Jacket Potato General Manager plays a pivotal role within Toot'n Totum by overseeing the daily operations of the restaurant. This position is re... Show More
The Jacket Potato General Manager plays a pivotal role within Toot'n Totum by overseeing the daily operations of the restaurant. This position is re... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience as a cook, manager, or in a similar role in a high-volume restaurant or kitchen preferred but not required
- Knowledge of cooking techniques, meats, and equipment
- Strong leadership and team management skills
- Excellent organizational and time-management skills
- Ability to maintain a positive attitude in a high-pressure environment
- Strong communication and interpersonal skills
- Familiarity with health and safety regulations
- Ability to stand, walk, sit, talk/hear, push/pull, climb, bend/stoop, crouch/kneel/crawl, taste/smell, balance, twist/reach, carry, grasp with hands, squat, drive and use keyboard
- Lift/pull up to 50lbs daily
- Ability to hear alarms, communication equipment, verbal instructions, kitchen machinery and equipment
- Basic reading, writing and math skills
- Must be able to speak, read, write and understand the English language
- Ability to perform clerical tasks, memorization, and analytical skills
- Ability to function under stress and make independent decisions
- General vision requirements including close, distance, color, and peripheral vision
- Ability to work in environments with wet/humid/steam conditions, slippery floors, hot grease, mechanical parts and machinery, toxic/caustic chemicals, cleaning solutions, asbestos exposure, outdoor weather conditions, extreme heat/cold, confined areas, pressurized equipment, and exposure to electrical equipment, vibration, flying debris, and strobing lighting
Job Qualifications
- Proven experience as a cook, manager, or in a similar role in a high-volume restaurant or kitchen preferred but not required
- Knowledge of cooking techniques, meats, and equipment
- Strong leadership and team management skills
- Excellent organizational and time-management skills
- Ability to maintain a positive attitude in a high-pressure environment
- Strong communication and interpersonal skills
- Familiarity with health and safety regulations
- High school diploma or equivalent
Job Duties
- Lead, train, and manage the team to ensure consistent food quality and efficient operation
- Delegate responsibilities and monitor team performance to ensure operational, quality, and service standards are met
- Create schedules, enter payroll and manage labor cost management
- Handle and resolve any employee performance or behavior issues
- Conduct regular team meetings to communicate company policies, health standards, and operational goals
- Ensure consistent, exceptional guest experiences through team leadership and accountability
- Ensure compliance with all food safety, sanitation, and cleanliness standards through training, monitoring, and accountability
- Handle and resolve guest inquiries and complaints promptly and professionally
- Oversee food preparation and cooking activities to ensure all items meet recipe standards, proper temperatures, and consistency requirements
- Oversee daily operational duties, including opening and closing the restaurant
- Oversee inventory, stocking, and ordering to ensure product availability while minimizing waste and excess
- Maintain and manage kitchen and restaurant equipment to ensure cleanliness, proper servicing, and safe operation
- Manage financial controls including proper cash handling, budgets, labor costs, food costs, inventory, and cost-saving initiatives
- Ensure compliance with all health, safety, sanitation, and food handling regulations through training, monitoring, inspections, and required certifications
- Complete necessary health inspections and certifications as required by local regulations such as Food Handler’s (required) and TABC (if applicable)
- Supports and facilitates organizational changes, continuous improvement and communication
- Embodies personal leadership qualities through the following: Be in the moment to ensure authentic and humanistic interactions. Continuously volunteers discretionary effort and models desired behaviors to drive business results while also leveraging and respecting separate realities. Be curious in interactions, has courageous conversations with others when needed, and takes personal accountabilities for all responsibilities
- Demonstrates and embodies the following company values throughout the course of employment: 1) Guest Ready, 2) Honor & Value, 3) Quick, Clean & Convenient, 4) Ownership, 5) Team-Focused
- Possesses a service mindset
- strives to achieve experiences worth repeating
- Participates in and follows all Toot’n Totum policies, guidelines and procedures (Safety, Anti-Harassment, Ethics, etc.)
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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