Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Standard Hours
Benefits
Referral Bonus
Tuition Reimbursement
Paid holidays
Vacation Time
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Employee assistance program
Life insurance
AD and D insurance
401K Matching
Employee meal discounts
Learning and Development Programs
Job Description
Jacobs Entertainment, Inc. (JEI) is a prominent developer, owner, and operator of gaming and entertainment facilities throughout the United States. With a legacy rooted in ethical leadership and a strong commitment to outstanding training and open communication among employees, Jacobs Entertainment stands as a leader in the gaming industry. The company's mission revolves around delivering exceptional entertainment experiences, fostering a positive workplace environment, and empowering its employees through comprehensive development programs. Jacobs Entertainment manages a portfolio of premier casino resorts that combine luxurious accommodations, exciting gaming options, and vibrant cultural engagements, making each property a unique destination for guests seeking... Show More
Job Requirements
- Must be 18 or older
- basic computer skills
- food preparation experience helpful but not required
- identification that establishes identity
- identification that establishes the right to work in the United States
Job Qualifications
- High school diploma or equivalent preferred
- excellent customer service skills
- ability to operate coffee-making equipment
- strong communication and interpersonal skills
- knowledge of food and beverage safety standards
- basic math skills for order handling
- ability to work in a fast-paced environment
- ability to manage difficult customer situations
- willingness to learn and adapt to new procedures
Job Duties
- Greet guests immediately while guiding them through the ordering process with genuine hospitality
- make all coffee beverages in accordance with Starbucks and J Resort standards
- accurately record food orders ensuring each guest receives their meal to their exact specifications
- ensure all food and beverages are served promptly, garnished correctly, and meet the J Resort standard of excellence
- demonstrate a guest-first mindset by placing a high priority on the guest experience
- effectively communicate with guests and team members
- be knowledgeable of all menu items, ingredients, and preparation methods
- maintain cleanliness and organization of counters, work areas, shelving, and storage areas
- stock coolers and displays with product in adherence to par levels
- check identification of customers to verify age requirements for alcohol purchase following Nevada Alcohol Awareness Procedures and J Resort policies
- manage difficult or emotional customer situations promptly and professionally
- adhere to safety and security procedures, report unsafe conditions, and use equipment properly
- perform all opening, side work, and closing duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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