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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.25 - $15.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal allowance
training programs
Job Description
The hiring establishment is a reputable hotel committed to providing exceptional hospitality services to its guests. As a key player in the hotel industry, this establishment prides itself on maintaining high standards of guest satisfaction by offering top-notch amenities and services including food and beverage operations. The hotel boasts a comfortable and welcoming environment, making it a preferred destination for travelers seeking quality accommodations along with excellent in-room dining experiences.
This particular position is for an In-Room Dining Server who plays a vital role within the food and beverage department. The In-Room Dining Server is responsible for delivering the hi... Show More
This particular position is for an In-Room Dining Server who plays a vital role within the food and beverage department. The In-Room Dining Server is responsible for delivering the hi... Show More
Job Requirements
- High school diploma or GED certification
- experience in a hotel or similar industry, preferably in food and beverage
- must be minimum legal age to serve alcoholic beverages
- alcohol awareness certification or food service permit as required by local or state government
- ability to lift up to 50 pounds occasionally and 20 pounds frequently
- ability to remain on feet for entire shift
- excellent oral and written communication skills
- ability to work under pressure
- problem-solving abilities
- listening and clarification skills
- ability to prioritize tasks
- basic arithmetic skills
Job Qualifications
- High school diploma or GED certification
- experience in a hotel or similar industry, preferably in food and beverage
- must be minimum legal age to serve alcoholic beverages
- alcohol awareness certification or food service permit as required by local or state government
- effective communication skills both oral and written
- ability to work well in stressful, high-pressure situations
- able to evaluate and select among alternative courses of action quickly and accurately
- effective problem-solving skills
- good listening and clarification skills
- ability to assimilate complex information from disparate sources
- ability to prioritize departmental functions to meet due dates and deadlines
- understanding of financial information and basic arithmetic
- knowledge of hotel computer systems and safety protocols
Job Duties
- Approach all encounters with guests and team members in a friendly, service-oriented manner
- regular attendance is required in compliance with Prism standards
- maintain high standards of personal appearance and grooming
- comply at all times with Prism standards and regulations
- be attentive, friendly, helpful and courteous to all guests, managers, and other team members
- describe all menu items, methods of preparation and prices as needed
- accommodate any special requests that the kitchen is able to deliver for the guest
- up sell established menu items or specials to maximize food and beverage revenues
- serve menu items to guests in a prompt and courteous manner
- perform pre- and post-shift side work including stock service station, makes coffee, etc
- forward customer payments to cashier for completion of the transaction
- receive correct change from cashier and return change/change/receipt promptly to guest
- knowledgeable of all loss prevention standards
- assist Greeter/Cashier with greeting and seating guests
- assist busperson with clearing table and filling glasses
- respond quickly to guest requests in a friendly manner
- follow up to ensure guest satisfaction
- follow company policies and procedures
- be familiar with the organization of the restaurant, lounges, and Room Service and know the function of each job position
- have a thorough knowledge of menus and current specials
- utilize suggestive selling techniques
- pre-bus all tables removing soiled dishes after each course
- be familiar with the operation of the hotel computer system
- ensure full knowledge of safety standards including HazCOMM, BloodBorne Pathogens, heavy lifting techniques
- carry out cashiering functions in closing checks and end of shift paperwork
- ensure that tables and side stations are kept stocked, tidy and clean
- keep all beverages at least three-quarters full
- properly breakdown trays of soiled dishes and linen in the dish room according to established standards
- check with supervisor or manager on duty before leaving for the day
- answer the telephone according to standard procedures
- familiarize with fire exits and safety procedures
- familiarize with fire extinguishers, locations and usage
- able to receive and deliver food and beverage orders and collect payment for such items
- adhere to all alcohol awareness and sanitation standards set
- perform other duties as requested by management
- attend meetings/training as required by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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