Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Tips
Paid Time Off
Employee Discounts
Health Insurance
Retirement Plan
Training and Development
Flexible Schedule
Job Description
Our client is a renowned luxury hotel brand recognized for its exceptional service, elegant accommodations, and superior guest experiences. Known for maintaining the highest standards in the hospitality industry, this esteemed hotel consistently delivers a blend of comfort, style, and personalized service to a global clientele. As a leader in the luxury hotel sector, it prides itself on fostering a welcoming and sophisticated environment for its guests and staff alike. This establishment offers a wide range of amenities that include fine dining, spa services, and exclusive in-room amenities that enhance the guest experience.
The In-Room Dining Server position within ... Show More
The In-Room Dining Server position within ... Show More
Job Requirements
- Must have experience in a luxury hotel environment or similar restaurant or food and beverage setting
- Must have open availability including weekends and holidays
- Must have a positive, engaging, and energetic personality
- Must be able to be organized, manage time wisely and work with little to no direct supervision
- Must have very high attention to detail
- Must be sensitive to cultural nuances
- Must have excellent communication skills, both written and verbal in English
- Must be able to handle a multitude of tasks in an intense, fast paced environment
- Must have excellent people skills and the ability to work under pressure and with various stakeholders
- Must be able to maintain a clean and professional appearance as per company policies
- Must have the ability to carry, push, and pull heavy loads
- standing, bending and lifting will be required
- Multi-lingual is a plus
- Must be TIPS and ServSafe Certified
Job Qualifications
- Experience in a luxury hotel environment or similar restaurant or food and beverage setting
- Open availability including weekends and holidays
- Positive, engaging, and energetic personality
- Strong organizational skills and ability to manage time wisely
- High attention to detail
- Culturally sensitive
- Excellent communication skills in English both written and verbal
- Ability to handle multiple tasks in a fast paced environment
- Excellent people skills and ability to work under pressure with various stakeholders
- Ability to maintain a clean and professional appearance as per company policies
- Physical ability to carry, push, and pull heavy loads, including standing, bending, and lifting
- Multilingual skills considered a plus
- TIPS and ServSafe Certified
Job Duties
- Answer the in-room dining phone in a timely and courteous manner accurately take guests' food and beverage orders
- Follow SOPs on placing orders with allergies and dietary restrictions
- Greet guests in a courteous and friendly manner when delivering orders
- Maintain accurate set up and delivery of all food and beverage orders according to company standards and procedures
- Set up and deliver all room amenities in a timely manner
- Regularly walk the guest floors to retrieve in-room dining items
- Respond to all guest needs, questions, and issues in a timely manner to ensure guest satisfaction
- Clean tables, re-stock tableware and other in-room dining supplies
- Follow the posted opening and closing duties and side-work sheet
- Attend daily pre shift communication meetings and monthly departmental meetings
- Generate a good atmosphere
- Perform all other responsibilities assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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