Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Tips
Paid Time Off
Job Description
The In-Room Dining Server position is an essential role within a luxury hotel environment that focuses on delivering exceptional food and beverage service directly to guests' rooms. The company operates within the hospitality industry, known for providing premium lodging and elite customer experiences to a diverse clientele. This establishment prides itself on maintaining high service standards, ensuring guests feel valued, comfortable, and well-catered to during their stay. The hotel boasts a reputation for excellence, backed by a team dedicated to delivering prompt, efficient, and friendly service.
This role specifically involves preparing guests' orders accurately, delivering them promptly, and ensu... Show More
This role specifically involves preparing guests' orders accurately, delivering them promptly, and ensu... Show More
Job Requirements
- Must have experience in a luxury hotel environment or similar restaurant or food and beverage setting
- must have open availability including weekends and holidays
- positive, engaging, and energetic personality
- able to be organized, manage time wisely and work with little to no direct supervision
- very high attention to detail
- sensitive to cultural nuances
- excellent communication skills, both written and verbal in English
- able to handle a multitude of tasks in an intense, fast paced environment
- excellent people skills and the ability to work under pressure and with various stakeholders
- ability to maintain a clean and professional appearance as per company policies
- ability to carry, push, and pull heavy loads
- standing, bending and lifting will be required
- multi-lingual is a plus
- TIPS and ServSafe certified
Job Qualifications
- Experience in a luxury hotel environment or similar restaurant or food and beverage setting
- positive, engaging, and energetic personality
- able to be organized, manage time wisely and work with little to no direct supervision
- very high attention to detail
- sensitive to cultural nuances
- excellent communication skills, both written and verbal in English
- able to handle a multitude of tasks in an intense, fast paced environment
- excellent people skills and the ability to work under pressure and with various stakeholders
- ability to maintain a clean and professional appearance as per company policies
- ability to carry, push, and pull heavy loads
- standing, bending and lifting will be required
- multi-lingual is a plus
- TIPS and ServSafe certified
Job Duties
- Answer the In-Room dining phone in a timely and courteous manner, take guests' food and beverage orders accurately
- follow SOP's on placing orders with allergies and dietary restrictions
- greet guests in a courteous and friendly manner when delivering orders
- maintain accurate set up and delivery of all food and beverage orders according to company standards and procedures
- set up and deliver all room amenities in a timely manner
- regularly walk the guest floors to retrieve in-room dining items
- respond to all guest needs, questions, and issues in a timely manner to ensure guest satisfaction
- clean tables, re-stock tableware and other in-room dining supplies
- follow the posted opening and closing duties and side-work sheet
- attend daily pre shift communication meetings and monthly departmental meetings
- generate a good atmosphere
- all other responsibilities assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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