Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Tuition Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Corporate discounts
Work-life balance
competitive salary
Job Description
United Urology Group is a distinguished healthcare organization specializing in urologic care, dedicated to providing superior health services to patients in need of specialized treatment. With a strong focus on patient-centered care, United Urology Group utilizes a team-oriented approach that includes experienced specialists, advanced technology, and a compassionate staff. The company prides itself on fostering a work culture that emphasizes compassion, teamwork, integrity, and diversity, creating a supportive and collaborative environment for both patients and employees alike. Employees at United Urology Group are encouraged to grow professionally and contribute meaningfully to the lives of their patients, helping to improve outcomes... Show More
Job Requirements
- Minimum high school diploma or GED
- 2-3 years experience in medical office
- Ability to manage a high-volume fast-paced environment
- Competent in using EMR scheduling systems
- Strong multitasking and communication skills
- Ability to maintain professionalism and positivity
- Ability to type at least 40 wpm
- Must be able to sit, stand, bend, stoop, twist, and walk throughout the day
- Ability to lift and move up to 25 pounds occasionally
Job Qualifications
- Minimum high school diploma or GED required
- Bachelor’s degree preferred
- 2-3 years of medical office experience
- Ability to handle a fast-paced, high-patient volume environment
- Bilingual ability is a plus
- Knowledge of medical practice scheduling protocols
- Knowledge of EMR scheduling systems
- Strong customer service skills
- Self-starter with ability to work with minimal supervision
- Ability to multitask effectively
- Excellent communication skills with patients and clinicians
- Ability to analyze situations and respond appropriately
- Proficient with multi-line phone systems
- Clear and audible speaking voice
- Excellent organizational and time management skills
- Superior interpersonal and problem-solving skills
- Professional and positive attitude
- Demonstrated teamwork and flexibility
- Typing speed of at least 40 wpm
Job Duties
- Greet callers warmly and provide courteous service
- Understand the responsibility of serving as the first point of contact for patients
- Use sound judgment in handling calls, especially with sensitive medical information
- Answer calls promptly within three to four rings
- Schedule, confirm, cancel, and reschedule patient appointments accurately
- Update patient demographics and insurance information thoroughly
- Maintain and regularly update scheduling systems and patient records
- Communicate effectively with physicians, clinicians, and staff regarding scheduling
- Address patient concerns efficiently using customer service principles
- Complete clerical duties as assigned by office manager
- Fax patient medical records or information as requested
- Maintain a clean and organized office environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter
Similar Jobs