Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule
Employee assistance program
Job Description
PGL is a dynamic international freight forwarding company dedicated to providing efficient and reliable supply chain solutions to its diverse range of clients. With a strong commitment to excellence, PGL specializes in managing the complex logistics involved in shipping goods across the globe by air, sea, road, and rail. The company focuses on delivering value by reducing supply chain costs while maximizing profits, ensuring customer satisfaction through proactive and responsive service. PGL is recognized for its innovative approaches to logistics management, supported by advanced technology including enterprise resource planning, compliance software, and logistics-specific platforms such as CargoWise. As a client-focused... Show More
Job Requirements
- bachelor's degree in logistics, supply chain management, or related field
- 3-5 years of international freight forwarding experience
- strong knowledge of transportation principles across air, rail, sea, and road
- excellent communication skills
- ability to coordinate with multiple teams
- proficiency in logistics software and Microsoft Office
- attention to detail and accuracy
- ability to work under pressure and meet deadlines
- willingness to perform various job-related tasks and help team members
- knowledge of shipping documentation and regulatory compliance
- problem-solving skills
- ability to maintain strong client relationships
Job Qualifications
- 3-5 years of international freight forwarding experience
- industry related degree and or certification
- knowledge of transportation principles and methods
- knowledge of customer and personal service
- knowledge of administration and management principles
- knowledge of production and processing techniques
- knowledge of public safety and security policies
- knowledge of personnel and human resources procedures
- knowledge of computers and electronics
- knowledge of education and training methods
- knowledge of mathematics
- knowledge of economics and accounting principles
- skills in active listening
- skills in speaking
- critical thinking skills
- time management skills
- complex problem solving skills
- coordination skills
- judgment and decision making skills
- reading comprehension skills
- ability in oral comprehension
- ability in oral expression
- problem sensitivity ability
- written comprehension ability
- deductive reasoning ability
- inductive reasoning ability
- near vision ability
- speech clarity ability
- speech recognition ability
- written expression ability
- experience using desktop computers
- experience using facsimile machines
- experience using laptop computers
- experience with special purpose telephones
- experience with multi-line telephone systems
- experience with compliance software
- experience with electronic mail software
- experience with enterprise resource planning ERP software
- experience with manufacturing resource planning MRP software
- experience with customer resource management CRM software
- experience with logistics and supply chain software such as CargoWise
- experience with spreadsheet software
- experience with Microsoft Excel and other office applications
Job Duties
- seek opportunities and challenges in a manner that maximizes profit to PGL while reducing PGL customer supply chain cost
- cooperate with PGL cross-functional teams to accomplish organizational objectives
- facilitate day to day shipment activity
- provide status updates to customers
- process all shipment and transportation activities for key customer accounts
- provide instructions to external agents per SOP
- process quoted shipments with operations specialists and agents
- handle import shipments from origin pickup to delivery
- follow up with agents on status of shipments
- update info and accrue all costs in the operating system
- adhere to established customer SOP
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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